This was to repair a mistake you guys had made, and I couldn't get anyone to text or call me back with an update.
Gary was very helpful answering all the questions I had, he kept me updated with information about my vehicle. Everyone is always nice and have wonderful customer service.
I’ll be on the lookout for the survey and Moe can expect an excellent review.
Juan's service was more than excellent. He provides very sincere and detailed care for my car. He takes care of my car as it is hos car he is repairing. Much appreciated for his service.
I have nothing negative to say regarding Norm Reeves Hyundai.
We appreciate your diligence.
Regards,
Howard A
The best advisor ????????
Mo did everything to make me whole and I appreciated it.
Mohamed was extremely professional and was fantastic to work with.
Hes amazing every time. Cares about my car and communicates with every detail.so nice. Thank you
He was helpful, knowledgeable and kept me informed
I was very upset how you couldn’t provide me a loaner car. I was not anble to go work. Lost wages from my job during these hard times. Especially when I was at the dealership less than 6months ago.
Every one was excellent the way they treatme, I completely satisfied tanks.
Seems like they didn’t even check the truck for the problems.truck has a knocking problem check engine came on and turned off will driving on freeway.
Yesterday's service went much better than the prior one. Candace was great. She kept me informed and had a fantastic attitude. And the service was done quicker than expected.
Candace was very polite and she made sure all my questions was answered, Thank you
Juan did the good job assisting with me. But the tech who work on my definitely needs to pay attention more or know his stuff. Putting a wrong oil on my engine is not a rookie mistake, im devastated on how you guys work on it. I think you guys need to double check my engine since you put the wrong oil and give extra warranty on the engine.
Really good service, really good environment, and really good communication.
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