He provided great customer service. He is a good listener.
Gary is very patient with me and takes his time to go over what was done to my car. I always ask for Gary.
Candice always give great customer service
From the beginning, he was very attentive and cordial , he explained the process of replacing the engine and the estimated time.Also he provided us a loaner vehicle.
We are very satisfied with the service provided by Mohammed.
I have been assisted by Louie Ramos several times now and has be n very helpful and easy to ask questions. I enjoy dealing with him.
Very happy with the service from your Service Department
Mohamed is very professional & take very good I od care of all my car's service needs.
Told 2 hour wait which is already excessive at 2.5 hours I went to ask how
Much longer which was told 5-10 more minutes then at 3 hours I asked someone to Get me car because it was parked in eye sight. Once my service package is through I will be going to a different spot for my car needs.
Your Service was excellent. Your Manager explained all my options.
He helped me get the service contract needed to pay for the work. Was very helpful . He managed to have the service driver get me back to your facility to be able to wait until the work was completed. The service cashed also took his time to inform me of all that was done to my car. Everyone were very professional and helpful. Thank you, Vera M
Louie was very friendly and explained everything thoroughly. Will come back for next service.
I was told a quick service just to install part. I set an appointment. The service tech told me 2-3 hrs. Why make an appointment
Thank you for the friendly experience.
Gary was extremely attentive to the details of my support and needs. I am more than satisfied and pleased with his assistance from start to finish with the service I received through him.
Tow drop off. I was contacted the next day to give me an update when they will be able to diagnose the vehicle. 2 days later I got a call with the diagnoses and update of part that needs to be ordered and got my car back in a reasonable time frame and under warranty.
Super,I will continue my service with your company for many years to come.I Appreciate your service,and I thank you.
One would think that since an extended coverage policy was purchased from the dealership at the same time the car was that this dealership would be able to find it easily and avoid issues with coverage.
Louie was extremely kind and professional. I had a great customer experience! Thank you, Louie and the Norm Reeves Hyundai team in Cerritos!
Excellent service advisor.
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