Best service I've had. Always great there but this visit was superior. Went beyond expectations. Thank you so much
Candice provided excellent customer service. She was communicative, attentive and thoughtful.
Christopher C
Louie explained everything to me and the service actually took a shorter time frame than expected. Great team all around.
Mr. Gallegos was extremely informative and helpful, his explanation about my car’s service, warranty, and needs were absolutely the best and appreciated. Fantastic staff member!!!!
Thank you
Your team was fantastic. It took care of me and made sure that if there were any questions or issues, they were either answered or taken care of. I was not able to buy the car from your dealership, but I will be a returning service customer.
10/10 service from beginning to end
Gary O is the very best service manager we’ve ever experienced! Thank you so much!
Enrique was on top of making sure my vehicle was cared for. He gave me a great time estimate of how long it would take and explained what my car needed for the 30k check up.
Very, very pleased with our Tucson and Norm Reeves. Your people are friendly and helpful. Louie was helpful and questions were answered and great personality in Louie. Dr. Bob.
Always professional service everything I have needed service only 4 time since I first bought the Santa fe in 2017. Thank you.
Candace did fine and I had no issues with her. My issue was that I had an appointment, and I told the appointment reservationist on the phone and Candace that I would be waiting. However it took over two hours before I was driving home. Just seems like it should be closer to an hour or less.
Louie was great. He explained everything.
Mo was very helpful and friendly. He guided me thru the process and informed me of expected procedures. needed when the oil is not changed regularly. I appreciated him telling me and he explained things calmly. Very pleased with service.
Moe was the BEST he immediately had an idea what the problem was when I told him the code, he explained to me about the recall which Garden Grove Honda did not do I will never go there again, he explained to me what the warranty would cover if that was the problem and put my mind at ease, he was a very pleasant person, old school lol I would definitely come back to Norm Reeves Honda because of him
Check out system seems to be improved.
Thanks
Enrique is an awesome Service Writer. He pays attention to your needs and what you want and is very in tune to details. He always goes the extra mile.
Really didn’t like the idea of 8 miles being put on my car it was in for service
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