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Real Reviews From Verified Customers

Service Center Review Summary

5 star 4370 reviews 68%
4 star 1361 reviews 21%
3 star 112 reviews 2%
2 star 274 reviews 4%
1 star 280 reviews 4%
Review Us
Dennis P.
5 out of 5
11/11/2024
Always a comforting feeling when I take my vehicles to Norm Reeves! Great Dealership with incredible people!
David W.
5 out of 5
11/11/2024
Enrique was very helpful and went the extra mile with his service!
Enio L.
4 out of 5
11/11/2024
Satisfactorio por su atención
Crystal J.
2 out of 5
11/10/2024
We brought the car in with the expectation that it would be checked for any issues that we should be considering. We've received a single page which documents all the issues in the past. This time I received text with options of what to do, but it has not been that one sheet. It would be useful to get that analysis for everything
Ivan A.
5 out of 5
11/10/2024
Gary is amazing! He needs a raise!
Thomas F.
5 out of 5
11/10/2024
My hat off to Gary for keeping me appraised of the progress, or lack of it, concerning my Sqat Fe. He was an absolute professional in all aspects.
Eduardo B.
5 out of 5
11/10/2024
Great attention from Enrique Almazan and he's team. Thanks
Deborah P.
5 out of 5
11/10/2024
Enrique Almazan explained the Services that were done on my car using a clear professional language that I could completely understand.
Rodney L.
5 out of 5
11/9/2024
Good customer service
Paul A.
4 out of 5
11/9/2024
Quick installation of new battery
Dale W.
5 out of 5
11/9/2024
Candice is an excellent addition to norm Reeves, she kept communication up as much as needed, and made sure all my questions were answered. Thanks again
Esteban R.
2 out of 5
11/9/2024
The service and everything was great but my service l light wasn’t reset and it keep popping up. So I had to reset it and normally I get a full page detail report of the car.
Lumas G.
4 out of 5
11/9/2024
I feel like my best interest was always the important matter with my car care.
Donna A.
5 out of 5
11/9/2024
Juan was so nice and very thoughtful being handicap he made sure I was taken care of
Sahle M.
5 out of 5
11/9/2024
Great service
Sahle M.
5 out of 5
11/9/2024
Great service
Carlos C.
5 out of 5
11/9/2024
Good service
Ralph G.
5 out of 5
11/9/2024
Good morning service from three of the team at Cerritos Hyundai 11/8/2024 Thanks
Daniel H.
5 out of 5
11/9/2024
Enrique was very attentive and friendly
Jackie K.
5 out of 5
11/9/2024
Enrique was great

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