Elizebeth was very helpful and satisfied me with the best service made sure my Kia Optima was in the best shape
Ms. Faser went above and beyond even my highest expectations. Checking up on me, that's why I kept on coming back to her for my Sorento services.
Excellent Excellent for Elizabeth. Always making sure all is good.
Nicholas was great and very helpful. Only complaint is that I originally called to have a recall problem rectified and upon arriving I was told you need to order the part. I feel i should have been notified of that before my arrival..Now i need to make another trip to rectify the recall.
Very satisfied with the service as well as the service writer
The customer service was just not satisfactory in my opinion.
Car has a recall and you don’t have the part. Josh told me not to drive the vehicle u til part comes in and that NO Kia will not give me a loaner vehicle. Hope this recall does not cause the fire that you claim as there will be A huge problem. In addition, I received no correspondence from your dealership. I only knew about the recall after receiving an email from another Kia dealer!!! Coral Springs. Customer service is awful!
quick,inexpensive excellent customer service
Josh is knowledgeable, communicative, friendly, and most importantly I didn’t feel like I was being ripped off or forced into any type of work on the car that wasn’t needed. He’s the type of employee you need to have there for me to keep coming back all the time. I trust him.
Already traded it after service
Josh is always friendly and very professional. He always keeps you updated on the status of your vehicle.
I am pleased with Josh and the work that was done but they had to order a part that was going to be in within the next few days or a week it’s been two weeks today and I haven’t heard a word.
Been shopping here for 3 cars now I would not ever go anywhere else and have recommended this dealership to many people and they all have purchased at Coral Springs auto mall Kia
All the service team are great! Joshua was constantly letting me know how things were going!
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