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Real Reviews From Verified Customers

Service Center Review Summary

5 star 6506 reviews 73%
4 star 1693 reviews 19%
3 star 119 reviews 1%
2 star 325 reviews 4%
1 star 291 reviews 3%
Review Us
Jiajing W.
5 out of 5
2/10/2025
Good man with good service
Victoria T.
5 out of 5
2/10/2025
Great service experience
Sharon E.
5 out of 5
2/9/2025
All was excellent.
Beatrice F.
4 out of 5
2/9/2025
I was not able to be there my son was there and he seemed to think everything went well. I do want to say your phone service is the worst. No one answers your phones they just ring no answer, that is terrible.
George P.
5 out of 5
2/9/2025
Always excellent service. Finished my car sooner than expected.
Jayden T.
4 out of 5
2/9/2025
gas smell after service
Teri G.
4 out of 5
2/9/2025
Very happy with service however I do not have a google account to take survey and prefer not to use facebook. Thank you
Lorraine S.
5 out of 5
2/9/2025
Jesus checked me in quickly and kept me informed about my car at all times.
Audrey Y.
5 out of 5
2/9/2025
Thank you!
Michelle V.
4 out of 5
2/9/2025
No reason.
Kyle R.
3 out of 5
2/9/2025
No reason....Mark was very thorough and checked himself for a matter we asked about in our car, non working rear power window.
Jennifer J.
1 out of 5
2/9/2025
There was a weird smell of a scented smell in my vehicle after I got it back, like something was sprayed in the car but nothing was cleaned that would make it appear to be a cleaning smell. Unclear why this occurred and it needs to aired out of my vehicle cause it was a strong and overpowering smell. I wish it was clear why this happened.
Peter P.
5 out of 5
2/8/2025
Service was excellent
Jeffrey Y.
2 out of 5
2/8/2025
Service advisor Jesus Avalos does not want to address my concerns and is very rude in replies. Unprofessional and he does not represent your team well and show no concerns for customers. I would like someone to contact me to further discuss my concerns
Cecilia S.
5 out of 5
2/8/2025
Excellent service!
Tracy T.
5 out of 5
2/8/2025
Professional, friendly and efficient.
Connie M.
4 out of 5
2/8/2025
Thank you Jesus for your help with the recall service on my HRV on Friday, February 10th. As I told you my husband recently passed away so I’m learning to take care of many things including the car. I also appreciated the multi point inspection. Thank you for your kindness and help. Service was completed and car was ready to go on time.
Jaqueline G.
5 out of 5
2/8/2025
I love how convenient the service is set up for customers with Uber options and exceptional customer service.
Robert M.
5 out of 5
2/8/2025
Excellent thank you
Tom B.
5 out of 5
2/8/2025
We are very happy with the service Jesus provided.

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