Weir Canyon Honda Auto Repair Service

You did great

Everytime I come in for service I am extremely happy to know that the entire service team is amazing. I will be coming to weir canyon Honda for service on my vehicle for as long as I live in SoCal.

Thank you, i am happy with your service

They took very good care of me! Thank you Joshua & Eric!

Always appreciate the service.

Joshua was great! Thank you!

Larry was very professional and my car was ready when promised

Service was excellent.

Great job

Awesome service marc taking care of my car today thanks..

No. Service was excellent.

Excellent. Thank you

i got all of my questions answered, they were very nice, and i love the job they did on my accessories

Thank you very much Larry for the excellent customer experience.

My wife dropped off her CR-V on time for her appointment at 9:15 a.m. She was told it would take a couple of hours. At 2:13 p.m., she called the service department to get a status on the vehicle. The person who answered, she is upset she did not get the name, said she would have Mr. Wiseman, service advisor, contact her and seemed to be in a hurry to hang up on her. She attempted to call the service department many times around 4:00 p.m. but no one answered. She ended up asking for help to reach Mr. Wiseman via the Parts Department. Thirty minutes after she called the Parts Department, she decided to go to the dealership to get a status of the car because no one was communicating with her. When she arrived, the CR-V was being worked on and Mr. Wiseman denied hearing about her attempts to contact him when she arrived in person. The CR-V was ready at 5:30 p.m. The lack of communication from Mr. Wiseman is unacceptable and a poor representation of Weir Honda. Communication with my wife would have gone a long way and avoided this bad review of Mr. Wiseman. She does appreciate that he greeted her with a smile in the morning.

Very helpful, friendly and a good communicator.

Larry and the tech did an outstanding job. I give them both the highest rating.

Excellent

Joshua was friendly and explained things that I good understand.

Josh was helpful and friendly. He was thorough and showed me what my car needed. Always a good experience with Weir Canyon Service Dept. Thanks again!