Great personality and show he cares about you car and knowledgeable
everyone was friendly, the service was quick and the place was clean.
Gino provides great customer service and very knowledgeable.
As always Gino was fabulous. My car hums like a well oiled machine! Gino even went above and beyond and delivered my car to me all washed and sparkley.
Quick and they washed my car
Gino was amazing with his knowledge and help with my vehicle. I cannot thank him and Paso Kia enough for their wonderful customer service and fast turn around.
Ok thank you for your nice care of my car
Matt very professional AND charmingly amusing as well. My tech, Robert...what can I say? Not only do I trust my car to him but I would trust my LIFE w/ him....He's the BEST. The whole Paso KIA team is SUPERB
quickly & politely greeted. maintenance desired was discussed and notified when service was completed..Went over work performed and noted that nothing of concern was found. highly recommend!!!
You were very nice and treated me very well. Thank you!
My headlights shut of by themselves while driving at night. A HUGE safety hazard, but because the issue cant be duplicated in the shop you wont fix it for me. It is a known issue on the Kia forum with the 2016 Optimas. I will not be purchasing another Kia on principle alone. Not cool at all. Gina was polite as always.
Very courteous and got my car done fast
I had 0800appointment ; I arrived0750 I was told service was not open yet and I waited 10 min before I was addressed for my oil change. My car sat in line for 15 min. 0920 I noticed my car parked in finished area and waited again for service center to call attention to my vehicle. I asked if service was able to retract my window screen ; service person again left me waiting for an answer which I feel should have been written on service report. I paid cash and departed at 0935. This is the first time in the 3 years I have had service and I took too long and close to $100 for just oil change. I was not verbally advised of the increase The odometer was not changed for next service. I was greatly disappointed now for a plus. You have a dedicated employee who seems to bust her but at your company that I did notice during my wait. She’s the lady who washes our cars. I commend here effort her speedy bounce when she works. She’s a keeper. Women to women I commend her! Perhaps your agency could off 10% discount for AAA members, or Senior’s. Just a suggestion……. First responder retiree
Matt is amazing!! So thoughtful and helpful!
Thankyou for great service
It was my first time using the service department since I bought my car. I was very happy with the service and look forward to upcoming visits.
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