Kia Paso Robles rocks! Thank you to the team at Kia Paso Robles.
VIN was not verified in order to do software update on vehicle. Wrong VIN number put on paperwork. Requested service on vehicle brought in but was annotated as another vehicle
Always take my car to Paso Kia , they are the best!
Very professional and friendly.
Justin always provides exceptional service.
I completely trust his assessments.
I am thankful and appreciative of Kia staff. I didn’t have the recall paperwork but either way Kia staff helped me with keeping my vehicle safe driving in the road. Thank you
Had a great time. Service was excellent.
Danielle was great. Service always very good experience. Thank you.
They scheduled my appointment without having the available part. So it has to be rescheduled. I am still waiting for that appointment.
Justin hendrix is so helpful with everything
Thank you for being honest and coffee and snack while I wait, but the most important thing is my car doesn’t go clunk clunk anymore.
Christy E, Paso Robles 2023
Great service, clean lobby and warm coffee. I was completely satisfied.
Greeted with a smile and was told my car would be fine a little after lunch around 1 or 2. I received a text message at 12 and said I could pick my car up. I got there and my car had been washed and cleaned up and got my 60,000 mile checkup done. I ?? PR Kia
Excellent service as always!
I made an appointment for 10 AM and told the service person that I would be dropping off the car early and using the earlybird Dropbox for the key. I called at 1145 to see if they had any questions since transmission skipping is random. The rep said that my car had not been checked in yet because they didn't know where the keys were. He asked why i brought the car in (that was already discussed when I made appointment). He told me that he would call me back after he checked in my car. I never heard from him, so I called again at 230 and talked to someone else who said my car was being worked on and was told I would be called when they were done. Someone called me at 320 n said car was ready, but problem couldn't be duplicated. He didn't have the total and would call me back for payment and leave keys with sales for late pickup. 330 a 4th person called me for payment. 530 I got my keys from salesman and signed repair order. Not impressed with lack of communication and having to speak to 6 different people during repair that might reoccur. And no parts available for recall.
Danielle was great! Super friendly and explained everything really well.
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