Jake Sweeney Kia Auto Repair Service

Victoria was fantastic!

Wife drove in for recall work after trying to call 7 times with leaving messages and no one ever called back. Abs light traction light and tire pressure are still on after having the recall on abs module. Kia said I would still have to pay diagnostic fees Just a nightmare to deal with as they never return calls

Always first class

Job not done yet. Waiting on parts. Let you know when its done.

My Service Advisor was very helpful and the mechanics got the work done in a timely manner.

I appreciate how nice everyone was! I also had a mishap with scheduling and he made it right! Very much appreciated! Great costumer service!

Truly think Thomas Murray is top of the line at KIA. Helpful and courteous as well friendly and genuine.

My telluride has a software update and when I called to schedule an appointment to get it updated, I explained the situation. The lady on the phone booked me 3 weeks out when I called. My appointment day finally arrived and I got a phone call from the dealership explaining how there’s no software update that they can do and that I would need to do it from home. I knew doing it from home was an option, however it takes multiple hours. I have friends with Kia’s in different states and they were able to take theirs into their dealership to be updated so that it’s faster and less work on them. To say I’m disappointed is an understatement, especially as I have a 14 hour drive soon and my Apple car play no longer works due to there being a new update. My software also glitches now randomly. For example my volume will go to full blast when I turn the vehicle on and if I have my phone plugged in, I cannot listen to any music at all. I’m also 100% positive there’s an update that my car does not have and I think it’s ridiculous that a software update falls under the responsibility of the owner to do at their home while their car is running for hours.

Everything was excellent! Thanks!

I had a flat tire to fix in an emergency without an appointment, and nevertheless, Josh provided his as always awesome service. He just wouldn't lend me his car ????

Done quicker than I expected and everyone we came across was courteous!

Always the best!

Ok, thanks

Latonio was a pleasure to work with

The guy with whom I spoke was very professional and Perfect in every way, made me feel more like family then a customer.

Very helpful. Joyous experience

Thanks for squeezing us in Joe!

Great Job…Thank You

When checking in I felt the attendant was not polite or courteous.

While the dealership was completely overbooked, Thomas went above and beyond to deliver great customer service and make my day a little brighter and easier. It dis not go unnoticed!