Very pricey and you use to at least cleaned the car afterward. Over 300.00 to change oil top off fluids and a minor check up on a car with barely a little over 30,000 miles??? Can’t even imagine the price for tires or brakes… I’ll be shopping around before my next maintenance needs
Very good service, Erick was helpful and courteous
Service was far superior to Glendale Kia where I bought my EV6. Covina Kia is close to home and I am grateful for a relatively good experience. I plan to bring my car here now when service is due. One minor irritation, my service advisor was not around when I arrived for my appointment. I had to wait 15-20 minutes while other customers were being helped and there seemed to be other service advisors available to assist me. My assigned service advisor finally showed, apparently with takeout. I believe I should have been checked in within a reasonable few minutes of my arrival, which incidentally was about 10 minutes before my scheduled appointment (so, I actually waited close to half an hour without assistance). Not really sure why I needed to wait for a specific service advisor to check my car in, but like I said, minor inconvenience. My service advisor was very pleasant once he arrived. Also, car was promised at 5:30 pm and I did not get it back until after 7 pm. Interestingly, my service advisor was not there to check me out and had apparently left for the day.
The only thing I was supposed to be notified via text when my vehicle was ready for pickup. That didn’t happen.
Otherwise very good service.
I was there for 2.5 hours for a service I was promised would only take 30-45 minutes.
You should bring back the vacuuming at least mine wasn't done
Happy with your workmanship….will come back for my 30,000 service
maintenance soon….. thanks.
A 15,000 service was supposed to take about 3 hours ended up being 4.5 hours. Very frustrating to wait that much time for something that was advised a considerably less wait time. My appointment was at 10a, so they shouldn’t have been that backed up that early in the day.
I always get my car back washed and it wasn’t washed this time. Not sure if that’s still something done with the change in ownership or because service was running behind.
George se Porto muy Amable y muy professional muchas gracias buen servicio al cliente
Mike is amazing service advisor he always takes care of me
Erick Perez customer service was very good. I did not had an appointment but he made sure my vehicle was serviced the same day.
Excellent communication skills, very polite and knowledgeable. Thank you George.
Technician seemed to have clean his dirty hands on the driver side head liner. Will be taking it back to get it cleaned.
I am always completely satisfied with my Vehicle . Michael Connelly is the best !! I have been dealing with him for years!! He always makes sure i’m taken care!
Thank you Mike!!
traded my telluride in yesterday. thank u
Car came out good. It did take a while but figures it’s a much smaller dealership. Waiting area was cool and comfortable. Clean bathrooms.
I waited 4 1/2 to get an oil change. They were supposed to do something else to the transmission but they couldn't and never told me until 4 1/2 hrs later. I will never bring my car back.
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