The service preformed was completed very quickly. I only took like 3 hours to do 2 recalls, oil change, and tire rotation. I'm very impressed with the service department.
Bailey does her job very well and is a valuable asset to kia Longview.She takes alot of pride in her job.Bailey is very knowledgeable and caring about customer satisfaction.
The service was great! She communicated the information very well, and made me feel at ease!
I like the fact that everyone always welcomes you and speaks to you when you bring car in, whether it's the service team or salesmen.
Bailey is courteous, easy to talk to, and treats you as though she wants to do everything she can to take care of any question that you have.
Everyone I encountered were friendly and made sure I was aware of the coffee and snacks. And received updates on my van.
Job well done by Mr. Rick McCartney and staff.
I was very satisfied with the service. However, I was dissappointed because at check in I was asked if I would like a wash and vacuum. I said no wash but a vaccum would be great. I received neither. Other than that, very satisfied.
Took almost two hours to complete routine oil change from appointment. Issue had to be resolved after tire rotation, break pad was not correct causing grinding when breaking. Previous visits have all taken much longer than planned.
Great job from the initial call to the completed service request. Thanks
It took a while to change oil but I was completely satisfied at the end.
Thanks for the treatment I received for the servicing on my Optima. Fast, Friendly, and through. Dropped vehicle off, picked it up when they said it would be ready
Bailey Zapata done her job %100
My email address has changed to
They got me in and out of there at a reasonable time and the free car wash was awesome my car sparkled!
Very friendly and helpful to me.
I thank you for a job well done.
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