Repairs completed in the timeframe estimated.
I pd for a oil change which was fine but they charged 100 dollars to program 2 keys and was to fix a bulb that was out and it never was fixed. The gentleman that checked me in took pictures of a car that wasn't even mine.very disappointed.
Great service nice personnel
Totally satisfied and treated with respect.
My vehicle has not been fixed yet and seeing how it was a brand new car I am not understanding how it can already have electronic issues. I have escalated to the general manager
Jeramie was such a kind young man. Definitely had a pleasant first time in the service department. Detailed reports on the vehicle maintenance were very helpful.
I was pretty much accused of doing the damage to the skid plate. In which I didn't do it. I felt like I was being called a liar. The damage was done before I bought it just happened the zip ties came loose for someone to notice I had something hanging from my car. I will never buy another vehicle from timbrook. I will not pay for the repairs I will take it to court or return the vehicle first.
The last two times I came for an oil change appointment it has taken way too long. This last time my vehicle was parked outside after complete and I was not notified until after I approached the desk. This was an hour after I arrived. Our other vehicles are serviced at another location and never takes this long. I believe this was the last time I will have my Telluride's oil changed with you.
R
Jeramie does a great job!
He is very courteous and professional.
I had a great experience at Kia!
The service team got me into the shop on an expedited basis in order to help me get on the road for a family funeral out of town on Thursday. Otherwise I would’ve needed a rental car. This made a world of difference to me at a stressful time and everyone in the shop was so professional and so pleasant. That also means a great deal, whether during a stressful time or just on an every day basis! Thanks to everyone again. Maggie Pratt
Totally pleased with service dept.
You're trying too hard with this tech stuff. It's really making you look incompetent.
Very pleasant young man to take care of my recall. Was done in a reasonable time. Well pleased’
Jeramie was top notch! Very polite, pleasant, helpful & informative.
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