A minor point, but one worth noting. I have, in the past, avoided dealerships because of previous bad experiences. I have not found that in Murray -- yet. Yesterday, I was told the tech found one faulty sensor. Twenty minutes later I was told a different tech found 4 of 5 were faulty. I would suggest that to maintain trust with the customer, you have both techs check things before you tell the customer what is wrong. $150 is one thing. $600 is something else. I am counting on the honesty I have found previously, but a switch like that makes me uneasy. Two minor issues else: my hood was not fully latched and one tire now lacks a cap on the valve. Both, as I say, minor, but little things add up.
Very good service in a timely manner
The best always! Thanks! Rebecca L
Very satisfied with service but when will the thing be in so my maps will go from my phone to the car?
Very courteous and professional
Very efficient and friendly.
Quick and efficient service.
Very helpful. Everything was well explained.
Very nice and courteous service department. Very helpful mechanics and parts supervisor.
Cassie was awesome. Very polite and knowledgeable other dealerships I’ve used in the past could learn a lot from her
Good job-give her a raise ????
All is well. Courtesy, quality of work, timeliness…
Best experience I have ever had with a dealership and car repair! No words, just thanks!
I asked them not to rotate my tires. They did. They made it right. But I spent extra time there because of the error. They were very polite and professional. I do appreciate that. Thank you
Delivering and picking up vehicle was a very easy process.
It was serviced 3 weeks ago and received the message it was ready for pick up yesterday-not a prompt notification system. The service 3 weeks ago was fine except I had to call to get an update on it.
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