Bob Boyte Honda Brandon Auto Repair Service

On yesterday I came to Bob Boyte due to battery issues. I had spoken to someone in the service department via phone earlier that day and he explained that I had a warranty on my battery. I asked if I could come today to get it replace and during that call I explained that I get off work at 3pm and I would have to drive from GREENVILLE,MS to Bob Boyte. He ensured that you all could get the job done despite that I would arrive a little after 5pm. I made it to Bob Boyte at 5:14pm and the Rep came out and asked what could she do for me.. I told her that I needed to get a replacement battery she stated “this late” I said yes and told her that I spoke to someone on the phone earlier and they told me to come she asked “who did you talk to” I told her couldn’t remember the guy’s name she stated “well that’s not helping” and walked off. SHE WAS VERY RUDE and seemed to be upset being that I had came in late for a battery. I didn’t feel like a value customer after my experience with her.

That’s just what it was, a job well done.

Supposedly a multi- point inspection was completed and all fluids were topped off, but I found out today that my windshield washer fluid is empty. It makes me wonder what other things were marked as completed and were not done.

Great service as always. Thank You

Very good

Service was impeccable and Brandon was exceptionally attentive to my needs and vehicle.

Great customer service.

Mr. Younger was very professional and courteous

So appreciate Jonathan's professionalism, kindness, and courtesy. He's definitely an organizational asset . I look forward to working with him again.

Thank You! Lewis always does a great job looking out for us!! ????

Be glad to give a high five to Bob Boyte and Johnathan Wright service representative

Lewis Younger was very professional and friendly.... Thank you Lewis Younger for that you do... Keep up the great work

We love the job employees at Bob Boyte Honda provide. They are respectful and thorough. Thanwk you!Jonathan was great.

Very nice

Thank you, Lewis.

Always pleased with the service department when it comes to my Hondas being serviced there.

Job well done! I would like to have been given a WARRANTY ON MY CAR!!! When you pay CASH for a car, some kind of WARRANTY SHOULD OF BEEN given NO MATTER WHAT! THAT'S VERY BAAAAAAADDDDD Business to Me. I tried to get one and the finance guy or some other little guy kept saying NOOOO!!! because of the mileage. I hate that I bought that car NOW. I pray nothing happens to the car. Dee & Lewis were great help to me & they both deserve higher Pay. Just Very DISAPPOINTED IN BOB BOYTE AS A DEALERSHIP WHEN YOUR ADS says something totally DIFFERENT!! THE dealership as a whole deserves a major F- Failing the CUSTOMER!!!!

Greg and his staff are very attentive. Great service and no inconvenience. Excellent job.

Great, professional service as always!

The only drawback was seeing my vehicle sit for 1 hour after the appt. time before it got worked on. Appointments should be given better priority:-)