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Real Reviews From Verified Customers

Service Center Review Summary

5 star 185 reviews 66%
4 star 65 reviews 23%
3 star 7 reviews 3%
2 star 14 reviews 5%
1 star 8 reviews 3%
Review Us
Tom S.
2 out of 5
1/8/2022
Didn't clean chosen off baat terminalz
Stacy E.
5 out of 5
12/25/2021
Thank you, Ryan and the Service Tech were excellent and took care of my issues immediately. Really appreciate the superb customer service and if I ever need service in this area again, I'll come back. Thank you. Great job.
Mark K.
5 out of 5
12/24/2021
Thank you! Ryan was amazing! He is great at his job.
Bill S.
5 out of 5
12/19/2021
Always a pleasure to work with Ryan.
Michelle K.
4 out of 5
12/18/2021
He made the process super simple when asked about the safety recall.
Heartland Truck.
5 out of 5
12/2/2021
Champion Ford has always put me in on or before my appointment time. Everyone is very helpful and courteous. I highly recommend their service department.
Clarann L.
4 out of 5
11/19/2021
I know my 2003 sport trac is MY truck!! And thanks too the GREAT service staff at Champion Ford in Carroll Iowa! MY truck is still going Ford Tough with over 270,000+ miles which is a credit to my service staff!!! They ALL need a raise & a Christmas bounce!! Thanks & Happy Holiday!!! Clarann L
Zoe R.
4 out of 5
11/13/2021
Shawn did a very professional job, from listening to our concerns and communicating what was found and work performed. Also took the time to double check before he released the vehicle back to us. Thank you great job!
Robert C.
4 out of 5
11/6/2021
Well please
Randy D.
5 out of 5
11/5/2021
Ryan always does a good job. This is the only place I go for service
John R.
5 out of 5
11/4/2021
Ryan and the rest of the staff are friendly, professional, and concerned that my needs are taken care of to my satisfaction.
Chuck C.
4 out of 5
11/4/2021
Ryan went above and beyond to help me with my FordPass issue, even sitting in my truck and troubleshooting with me. EXCELLENT customer service, give that guy a raise! As a leader in my industry I am well aware people with Ryan’s ethics, drive, and passion to do the right thing are becoming less and less day by day. Hold on tight to the good ones when you find one!
Jonathan C.
5 out of 5
10/30/2021
Ryan is always friendly and helpful! I appreciate the personal customer service and the prompt phone call letting me know when my vehicle was finished.
Thomas G.
4 out of 5
10/28/2021
He was very nice and knowledgeable and explained what condition our explorer is in very satisfied
John M.
5 out of 5
10/23/2021
I have been very satisfied with my treatment at Champion Ford. They have been very accommodating with my needs and very respective of my time. It’s nice to have a Small Town Dealership who seems to care about their customers.
Catherine P.
5 out of 5
10/23/2021
He’s always ready to help every time I see him with a friendly smile and a nice hello!
Laura D.
4 out of 5
10/22/2021
Roger was the best! He took amazing care of me. Will definitely be back again.
Drew N.
5 out of 5
10/21/2021
Ryan is very personable and I believe he has the customer’s best interest in mind when coming up with a plan. He is a big reason why I continue to take my truck to champion for routine service.
Jim M.
5 out of 5
10/13/2021
I had an issue with one of my tires on my Ford explore the service was incredible it was taken care of immediately. Extremely friendly and helpful will be back
David P.
5 out of 5
10/12/2021
Service was great as always!!

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