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Real Reviews From Verified Customers

Service Center Review Summary

5 star 640 reviews 64%
4 star 193 reviews 19%
3 star 28 reviews 3%
2 star 67 reviews 7%
1 star 66 reviews 7%
Review Us
Mark S.
5 out of 5
3/5/2023
Paul did great.
Pedro S.
5 out of 5
3/1/2023
Well I am so happy with the car service received Thank you..
Nitzia C.
5 out of 5
3/1/2023
Staff was very helpful and nice
Jacob P.
5 out of 5
3/1/2023
Thank you so much for the kindness and wonderful service! Working with y’all is a joy.
Erica M.
5 out of 5
2/27/2023
Everyone super friendly! Thank you!
Bruce T.
4 out of 5
2/25/2023
I was greeted upon arrival at the service center, had all of my questions answered and was given an estimated completion time, which was met. I was directed to the waiting area and kept up to date on the progress. Overall, I am very pleased with the experience.
Nikki N.
4 out of 5
2/25/2023
Service was good. Only thing is no one notified me when my cat was actually ready. So about 20 minutes after the service rep told me my car was ready, I went to drsk to ask and sure enough my keys were there. Seems there was a shift change and I got lost in it. Other than that everyone was nice to deal with.
Gayla M.
5 out of 5
2/24/2023
Thank you for your excellent service
Larry B.
4 out of 5
2/23/2023
Thank y’all and also think Paul at Central Kia! I’ve had six key is in the past 20 years and I’ve always been very please with all of them. The service is always been great at Central Kia in Plano please don’t let them lead relocation either because I love their location.
Bobby E.
5 out of 5
2/22/2023
Thanks Kirk for the dedication of taking care of your customers
Freddy'S Fast.
5 out of 5
2/21/2023
Trey was awesome with taking care my service request and communicating process throughout the process. Very satisfied with Mr. Trey customer service
Rey S.
4 out of 5
2/21/2023
Please let me know when the part is in so I can come back and get my car fully repaired. Thank you
Dawn W.
5 out of 5
2/21/2023
Paul is always fantastic to work with.
Sylvia S.
2 out of 5
2/21/2023
My issue was not fixed
Dennis G.
4 out of 5
2/21/2023
I think to make the establishment look more professional all the desk should be individually closed off maybe with an ac and a door for privacy. Maybe have a couple butlers Miss Emily should have Jeeves and the the guys could empower Gary just to make everyone comfortable. Just a thought..just sayin
Beverly G.
5 out of 5
2/19/2023
Mr Gomez is always professional and gets the job right the first time.
Jenny A.
5 out of 5
2/18/2023
Always great service!
Tania M.
1 out of 5
2/18/2023
The bumper was incomplete And the time was long And the key was not fixed because it needed the second one My car did not have the reset message of -X days for service and it still appears
Amanda K.
5 out of 5
2/18/2023
Paul is very helpful and answers all my questions. Goes above and beyond with the service he provides.
Barbara L.
5 out of 5
2/18/2023
Thank YOU for a 1,000% positive experience!

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