Paul Gomez has excellent customer service skills. He always takes the time to listen to issues my car i
s having and explains everything to me in detail. I feel Paul is a service advisor with integrity and honest. I trust my car is I'm good hands with Paul.
Trey Taylor Was very helpful and communicated with me through email after I left the car.Excellent costumer service.He also made sure I had a ride home and back to pick up my car.Thank you for making everything smooth and easy.
Not sure what this is about. I haven’t taken my van to service there in a year. If this is about the parts order my repot shop had then I am very disappointed. They delivered the regulator assembly for the wrong side of the vehicle. Both my repair shop and the parts desk were both in a almost constant state of miscommunication. Nobody was willing to figure things out. I had to make multiple calls to the parts desk and to my repair shop in order to get this resolved.
I got there in a rainy day with a flat tire (being towed) they took care of it immediately and gave me a new tire! I’m so happy to have purchased gap insurance and road assistance gap which covered my expenses. Mr Paul was prompt to help me and very kind. He was professional and quick to act to help me easy my trouble. I’m glad I went there. The staff was amazing
Always excellent service with Paul Gomez
Paul Gomez was very helpful and accommodating through the entire experience.
Excellent customer service everytime I go.
Paul Gomez has been great to accommodate our vehicles issues like maintenance. Paul Gomez make sure we’re safe to continue driving our vehicles ,He accommodate us if we need a ride home and or a toll. Over four year Knowing Paul Gomez, he deserves and earned a trip to hawaii with his family ????
Been waiting on a part since 10/19/2022 and my car is only running worse. Don’t say “we’ll call you when it comes in” if you have no intention of doing so. Just be honest and say it is my responsibility to call every day and inquire if the part has arrived so I can schedule the repair.
Paul is always outstanding, helpful and communicative!
Paul keep me updated on the service being provided which was greatly appreciated
Paul was great to work with! He is a tremendous asset to the Central KIA team
Trey was great! Everything was smooth.
Paul did a great job of keeping me informed about the status of my car and repairs needed.
He's an Outstanding Service Advisor.
Paul Gomez always does a great job!
I called in for service to my car it was completely in a timendif s r tvice yp with a dolution u ly timely matter..l hope and pray that will offer an rent car. I live in Garland l either have to wait it a little. It a little n in c convenience kcustom we r v have t
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