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Real Reviews From Verified Customers

Service Center Review Summary

5 star 640 reviews 64%
4 star 193 reviews 19%
3 star 28 reviews 3%
2 star 67 reviews 7%
1 star 66 reviews 7%
Review Us
Robert V.
4 out of 5
10/15/2022
Paul may be the most visible on the service team. The team did well today. Thanks!!
Maria A.
5 out of 5
10/13/2022
My husband and I are pleased with the service experience at Central Kia of Plano and the service provided by Paul Gómez.
Jeffrey S.
1 out of 5
10/13/2022
You had my car for a year. It was returned to me dirty. I had asked that the plates be put on it they were not nor was the registration sticker put on it. If simple request like these were not that I wonder what other things or skipped when replacing the engine
Hector H.
5 out of 5
10/12/2022
Everything was great, the guy at the front desk help me a lot, great staff!
Cameron R.
4 out of 5
10/12/2022
Trey was so kind and explained everything very thoroughly! Even walked me out to my car and held the door. Above and beyond! Thanks Trey!
Lilian J.
5 out of 5
10/11/2022
Thank you for great service as always you guys go beyond measures to get the job done. Thank you
Jacqueline S.
5 out of 5
10/11/2022
Great job
Stephanie G.
5 out of 5
10/11/2022
Kirk Sparks provided excellent service from start to end. He explained what they were going to be doing to my car and answered all of my questions. Very friendly staff at the service department, will be coming back for my next service!
Robert M.
5 out of 5
10/11/2022
Great experience
Dominique B.
5 out of 5
10/6/2022
The experience was actually long and horrible but Kirk was very helpful and kept me informed I thank him for turning this experience around for me!
Rex B.
5 out of 5
10/5/2022
Staff is great. Always happy with work done. Wish my other car was a Kia. I'll keep returning for service and maint.
Jasmine B.
5 out of 5
10/4/2022
He was awesome!! Thank you Paul!! So sweet!!
Kimberly A.
5 out of 5
10/4/2022
Job well done by the entire team! Again, thanks-
Jennifer C.
4 out of 5
10/4/2022
Paul greeted me at 7:30AM with midday warmth asked if I needed a ride or if I wanted to wait. I showed him my book and knew the customer lounge to be very comfortable. He provided me with options for my maintenance plan. I chose “the works.” My new car performance was noticeably better.
Hermina H.
5 out of 5
10/2/2022
Thank you. It’s great to walk in and always have great service and friendly service guys. Was kept well informed of my service today.
Kaneshia P.
1 out of 5
10/2/2022
Appointment was scheduled for a recall part replacement and after arriving and waiting for about 20 minutes I was informed the part was not available and I would receive a call when it was. I believe this could have been avoided with a call the day before to let me know the part was not in stock at the moment.
Leslie B.
5 out of 5
10/2/2022
Thank you.
Matthiew T.
5 out of 5
10/1/2022
very great customer service Paul.
Scott H.
5 out of 5
9/30/2022
Paul rocks ... rest of the service writers, meh...
Matthew W.
5 out of 5
9/30/2022
Eduardo is always the best

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