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Real Reviews From Verified Customers

Service Center Review Summary

5 star 640 reviews 64%
4 star 193 reviews 19%
3 star 28 reviews 3%
2 star 67 reviews 7%
1 star 66 reviews 7%
Review Us
Kenneth G.
5 out of 5
6/28/2023
Excellent service
Mary L.
5 out of 5
6/27/2023
Great experience! Thank you
Michael D.
5 out of 5
6/27/2023
Great service
Kametra H.
4 out of 5
6/26/2023
????
Mohammad S.
2 out of 5
6/25/2023
Trey aas pleasant and professional. I wasn't satisfied because my car had a safety recall that wasn't addressed and I have to come back again for another visit. An oil change and state inspection took +2 hours despite booking the appointment very early
Philip Y.
2 out of 5
6/25/2023
Poor customer service. Unable to call without leaving a voicemail. Calls were not returned unless threatened to speak with a manager. Texts were not responded to either without a similar threat.
James S.
2 out of 5
6/21/2023
It took a week to get a hold of service advisor to get status on a part. I was originally told the part was going to take a day to get. I heard nothing so I tried to call multiple times. Even called the front desk and they told me they would get service to call me back. Nothing. I've asked multiple times to get my seat fixed. Told multiple times I that I would get an estimate. Not a word.
Kendall S.
5 out of 5
6/21/2023
Paul was very professional and knowledgeable of the services needed for my vehicle. I’d recommend Paul for all Kia service needs. Thank you for a great experience.
Kavish S.
4 out of 5
6/20/2023
The whole process was pretty straightforward and Trey helped a lot in explaining the different services offered by the dealership
Marath H.
1 out of 5
6/17/2023
I was very disappointed at the time it took. I appreciated the loaner, however, I should have had my car back months ago. Because of delays, you've all been messing around since last September. My car sounds like it's about ready to fall apart. It purred like a kitten before and now it sound like things are bouncing around inside. I first thought I had a flat tire. But, No, it's coming from the inside, under the hood. I'm not sure if I'm happy or sad. I actually can't wait to get rid of my KIA. Months ago I tried to contact the service manager, but NO, she didn't want to get involved. I even tried talking to the General Manager, but, of course, he wasn't available either, nor available anytime I came in or called. Sorry, but I'd rather not deal with Central KIA again. You asked! Have a nice day!
Chanania E.
5 out of 5
6/15/2023
Paul is great
Katherine S.
4 out of 5
6/15/2023
Best dealer ever!
Dawit M.
5 out of 5
6/15/2023
Good job did
Gordon S.
5 out of 5
6/13/2023
Good experience!
Vinay D.
5 out of 5
6/11/2023
Trey was awesome to work with
Barbara C.
5 out of 5
6/9/2023
Thank you for the service!
Rick S.
5 out of 5
6/7/2023
Paul took care of my service and kept me informed during the morning
Maria A.
4 out of 5
6/6/2023
Outsta ding service. Kia loyal fan and xustomer
Deborah R.
5 out of 5
6/6/2023
Thank you, I appreciate your great service today.
Carlene K.
5 out of 5
6/3/2023
Been going there for 8 years. Always treated well

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