Maria was great! Very helpful. She kept me updated every step of the way. Thank you for taking care of my car!
To start with, your online appointment system is worthless because when you arrive for your appointment it’s just a big mess and apparently it’s first come first serve at that point. Secondly, your entire service staff from porters, to service writers to technicians, to mechanics have zero customer service skills and are always in a bad mood. They act as is they are doing the paying customer a favor by their job. If you ask a question, they answer you like if you’re stupid and should know everything about services and costs.
Jessica was attentive and persistent in taking care of my vehicle’s needs. After being mansplained by many mechanics, Jessica heard my concerns and went above and beyond to get the job done without hesitation. I am glad I got to work with her. We need more adamant women like Jessica in this field.
Thank you for your efficiency
Excellent customer service. Very professional and answered all my questions.
I was very pleased with Ronny Kelley’s service! He was very through in explaining the service I needed for my Honda CRV. He did this in a polite and friendly manner!!
Appreciated that we were kept informed of the service.
Very cordial and efficient.
No bueno. Mi troca está tirando aceite estoy muy desepsionada y triste tengo ke perder otro día de trabajo para hir arreglar mi troca ahora tengo desconfianza ke me agan mal los futuros trabajos de mi troca
Excellent customer service! Thanks
Service advisor was great, no issues with him. Not sure why 2 girls brought my vehicle up and why they didn’t wash it. Not the service generally given by Rock Honda.
Arif treats clients professionally. Being a good working staff.
Very professional and he explained everything to me an extraordinary service.
Loading...
Service Center Directions
Service Center Appointment
Service Center Recommended Dealers
Service Center Apt Thanks
Service Center How It Works
Service Center Review Sort
Social