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Real Reviews From Verified Customers

Service Center Review Summary

5 star 381 reviews 65%
4 star 127 reviews 22%
3 star 10 reviews 2%
2 star 33 reviews 6%
1 star 39 reviews 7%
Review Us
Debra F.
5 out of 5
10/31/2024
Car runs great. No complsints
Anjelisa F.
5 out of 5
10/18/2024
It was nice
Joe S.
4 out of 5
10/6/2024
My only comment is that I don’t know who Christian is and my survey response should reflect my service with ZANA - who was absolutely incredible.
Jeffrey G.
3 out of 5
10/5/2024
Tried up sell me on a few things - but trying to sell me tires (just because they were on sale) is ridiculous. I’ve got 40k on the original tires - said there was some uneven wear on inner parts of tires - BS - got plenty of tread left. - wasn’t real happy about that.
Gabriel J.
1 out of 5
10/4/2024
Very bad and inconsistent service. Wrong tires were put on my car twice. Trim pieces was put on improperly.
Olivia B.
4 out of 5
10/2/2024
Zena was awesome at returning calls ans letting me know pricing prior to fixing my vehicle
Rebecca G.
1 out of 5
9/25/2024
She would not call me back even though I called several times and left voicemail. I had to drive 40 miles to have a sit down with the Serbice Manager. I would never go back to this dealership.
Coleman S.
5 out of 5
9/16/2024
Averi, has great customer service and doing a super job. Thank you.
Robert W.
5 out of 5
9/15/2024
The service was good
Jerre E.
5 out of 5
9/15/2024
Excellent service thanks
Luis R.
5 out of 5
9/11/2024
Outstanding service! Thank you!
Debra D.
5 out of 5
9/9/2024
I love dealing with Baytown Service Dept.. Always a pleasant visit with them..They do an Awesome Job..
Cheryl S.
5 out of 5
9/8/2024
Avery and the entire Community crew has always done an awesome job. I have been a loyal customer with my last 2 vehicles since 2013??????????
Courtney W.
5 out of 5
9/8/2024
My favorite Kia service department!!
Curtis T.
5 out of 5
9/7/2024
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David B.
5 out of 5
9/7/2024
Friendly and Professional service...
Thelma T.
5 out of 5
9/7/2024
Customer service was awesome
Michelle D.
5 out of 5
9/7/2024
Thanks for the hard work much appreciated
Lucy H.
5 out of 5
9/7/2024
Great service and fast.
Oge B.
5 out of 5
9/7/2024
She did a great job

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