Kevin took care of us right away and got us done in 45 minutes. And with a friendly smile!
My only feedback is the $3 fee for use of shop. My 35000 mile appt was 34.95 but, in reality it's 37.95. I'd get rid of it. Seems like a way to nickel and dime your customer.
My wife waited for the car, gave her phone # for updates. She didn’t get them. I got the messages and wasn’t able to notify her so she waited 30 extra minutes when the car was done. Better communication, please.
The employees only care about finding a way to getting people’s money!! It is ridiculous.
My glove box door will not close after the cabin filter was replaced.
I satisfied with you service
Very polite and helpful! Answered all my questions.
Nelson Rios provided excellent customer service for me.
Daniel was great about answering any questions I had.
We were happy with the service on our RAV4. Everyone was friendly and the service tech did a great job explaining the findings of the inspections.
I appreciated the friendly customer service upon arriving for my appointment. These days a a kind welcome goes a long way!
Shelby was GREAT! So knowledgeable and her suggestions and options were just what i needed. And she got me out of there so quickly just as she gad assured me when i arrived! And the cookies and coffee were delish. Thank you all!
Was told that the 60K mile check up would be $540 and was handed a bill for $920. Yes, I’m a little upset.
the man who set up the service did not get the full needed work for the 60000 mile service
The young lady in the service department does a great job she truly is a asset to Toyota tri cites
Over priced battery. Car was towed to service center with instructions to find out why it would not start. After evaluation was completed there was NO issues noted that prevented the car from starting. After I call and reminded the service department that I thought it was the battery then they actually tested the battery. Then I called later in the afternoon to see why my car wasn’t done only to find out that it had been completed serval hours before but failed to notify me?
I had to wait too long for my car to get done. It was a simple oil change and tire rotation. I had an appointment and I have a prepaid yearly service plan with you. I shouldn’t have to wait that long
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