Brianna mentioned the appointment would take up to hour and half when the quoted one hour. Did not discussed the technicians finding I had to ask. Just gave me the keys to my car and said it was out the door. The parking lot does not have the best lighting it would have been nice to be shown my car. So not my best experience but not my worst.
It shouldn’t take 2hours to service a vehicle
Brianna was very kind and caring. That kind of service makes me think to return back in the future. Thank you!
Always a good experience at Toyota of TC when I take my car in for service!
Stacey is really good at what he does
I am very satisfied with the service. I am not interested in getting a new car as I am 90 and do not drive very much.
I was told valves are just starting to show a small leak. Can I trust your team to do an excellent job when I bring my truck back inJanuary to have a valve job done? Jacob
Juan was exceptional he explained things so I could understand. He didn’t perform unnecessary work he assured me he would only perform needed. A+
Good job. Liked the video!
Every time despite coming on my schedule to change the oil it takes more than 2 hours to get it done , and every time there is a different excuses , it shouldn’t take that long .. thank you so much and happy holidays .
I had to work today and the order was completed before my scheduled shift, that alone is worth a return trip.
Bryant did a good job. Very pleasant and informative.
The actual service was fine, I had an appointment and it took 11/2 hours to change oil, rotate tires, change a cargo light and new cabin filter. The service is just to slow
Juan was very thorough and honest and I appreciate it.
Toyota of the Tri-Cities is the best shop in town!
They explained everything that was wrong. I agreed with their assessment. It was a little pricey but I value toyota's opinion on my vehicles and trust they are doing everything that needs to be done.
Nelson was great was very upfront with what was going on with my vehicle. Called multiple times during the process to let me know exactly what was going on.
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