Service Center

Real Reviews From Verified Customers

Emily S.
4 out of 5
12/21/2024
Brianna mentioned the appointment would take up to hour and half when the quoted one hour. Did not discussed the technicians finding I had to ask. Just gave me the keys to my car and said it was out the door. The parking lot does not have the best lighting it would have been nice to be shown my car. So not my best experience but not my worst.
Lester M.
1 out of 5
12/21/2024
It shouldn’t take 2hours to service a vehicle
Hal B.
5 out of 5
12/21/2024
Brianna was very kind and caring. That kind of service makes me think to return back in the future. Thank you!
Farrell C.
5 out of 5
12/20/2024
Always a good experience at Toyota of TC when I take my car in for service!
Aeryn P.
4 out of 5
12/20/2024
Stacey is really good at what he does
Bernadine Z.
4 out of 5
12/20/2024
I am very satisfied with the service. I am not interested in getting a new car as I am 90 and do not drive very much.
Jacob B.
4 out of 5
12/19/2024
I was told valves are just starting to show a small leak. Can I trust your team to do an excellent job when I bring my truck back inJanuary to have a valve job done? Jacob
Donald H.
3 out of 5
12/19/2024
Juan was exceptional he explained things so I could understand. He didn’t perform unnecessary work he assured me he would only perform needed. A+
Manuel L.
4 out of 5
12/19/2024
Good job. Liked the video!
Amanda B.
3 out of 5
12/19/2024
No
Ahmed A.
2 out of 5
12/19/2024
Every time despite coming on my schedule to change the oil it takes more than 2 hours to get it done , and every time there is a different excuses , it shouldn’t take that long .. thank you so much and happy holidays .
Steve B.
5 out of 5
12/19/2024
All good thanks
Shane B.
3 out of 5
12/19/2024
I had to work today and the order was completed before my scheduled shift, that alone is worth a return trip.
Kermit K.
5 out of 5
12/19/2024
Bryant did a good job. Very pleasant and informative.
Steven M.
1 out of 5
12/18/2024
The actual service was fine, I had an appointment and it took 11/2 hours to change oil, rotate tires, change a cargo light and new cabin filter. The service is just to slow
Bellvena C.
5 out of 5
12/18/2024
Good service always
Diane H.
5 out of 5
12/18/2024
Juan was very thorough and honest and I appreciate it.
Paul S.
4 out of 5
12/18/2024
Toyota of the Tri-Cities is the best shop in town!
Philip S.
4 out of 5
12/18/2024
They explained everything that was wrong. I agreed with their assessment. It was a little pricey but I value toyota's opinion on my vehicles and trust they are doing everything that needs to be done.
Jessica W.
4 out of 5
12/18/2024
Nelson was great was very upfront with what was going on with my vehicle. Called multiple times during the process to let me know exactly what was going on.

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