I wanted info on new cars while I waited & went to find a salesman. Oscar had seen my Prius on the maintenance list and was looking for me because he wanted to show me new cars! He gave me lots of info.
Extremely professional and Kind staff.
Thank you!
The service was faster than I expected.
I have always been satisfied with Service at Tricities‘s Toyota.
I appreciate getting an appointment on the morning that I called in. Your Service Department is probably the most polite and efficient in the Tricities.
You sheared off several of my lug nut studs and tried to charge me to fix them. Ill be coming back in with a bill from another shop after they troubleshoot and inspect the work your guys messed up.
Daniel's customer service was absolutely amazing. He helped me understand what needed/s to be done to my car to make sure it's safe and last longer for myself and my family. Even though the maintenance took longer than I expected, he made sure I felt comfortable and kept me updated. Thank you Daniel!
Thank you, for the help and trust, that you give. In servicing our vehicle's, we look forward to coming back.
Jay was great to work with, i appreciate his honesty and help. My overall experience was fantastic. Thats why i keep coming back to you. I have had soo many BAD experiences from other dealerships in which i NEVER went back to them.
Juan was very professional, knowledgeable and
showed great concern about solving my issues.
Went over and above. He did a great job.
Juan we t above and beyond with the techs to try to fix my back up camera. Toyota of Tri Cities will continue to get my business on both my Tundra and FJ
Great service I appreciate all the help today
She did a great job. Very personable and patient with me (my first time through) and answered questions clearly. I appreciated that sue wasn’t in a hurry to get me in and/or out.
You sent way too many texts including the one asking to answer this survey
The job is not finished yet so I can’t really comment. Jay has not called me back and we have been playing phone tag so I would like my service completed.
Everyone was so polite and showing care! Thank you
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