Always excellent
Romeo Kia of Kingston Auto Repair Service Replied:
Wayne,
Thanks for the review and 5 stars! We appreciate your business, stay safe and have a great day!
I asked to have a second row headrest turned around as it was backwards. You charged me for it but did not do the work. Please call me at ****-****-xxxx
Romeo Kia of Kingston Auto Repair Service Replied:
Martin, we're sorry about this and the concern has been noted and addressed. If you have any other concerns or questions, just give us a call. Thank you for your business and we'll work hard to earn it again! Have a great day!
Pleasant service appointment.
Romeo Kia of Kingston Auto Repair Service Replied:
Zachary, thanks for sharing your experience with our service department. We appreciate your business! Have a great day :)
My car no longer trembles - what was fixed to day - fixed that problem I came to the service department 2x for. I would have hoped that in one of those times this part would have been checked …. I was happy with the service today but upset this wasn’t caught earlier
Romeo Kia of Kingston Auto Repair Service Replied:
Christina, thanks for letting us know about your experience. Sorry that it wasn't fixed the first time but I'm glad to see it is finally fixed. We'll try harder to earn your business next time (with a one-stop fix). Thanks for your business and have a great day :)
After being talked into all 4 new tires and told the noise will go away but its still there ugh. 800 dollars later and not fixed
Romeo Kia of Kingston Auto Repair Service Replied:
Bradlee, we are reaching out to you. Our apologies for this poor experience. Caleb and our team will get to the bottom of the concern. Feel free to reach out to our service advisors at 845-475-3077 if anything else arises.
Caleb was very helpful, personable and informative.
Romeo Kia of Kingston Auto Repair Service Replied:
Thank you, Susan for your kind comment! We appreciate your business and look forward to earning it in the future! Have a great day :)
Excellent and timely service. I appreciated that manager Agar knew me and soon as I arrived and called me by name.
Very good job Caleb - good clear communication.
Caleb was very efficient, knowledgeable and personable.
You guys are trrrific. We can’t say enough about the level of service you give. Thank you. What a pleasure. Moira and Bert Shaw.
Thanks y'all, for working through the craziness the world is going thru right now.
Very helpful and clear communication.
Caleb was very professional, patient, honest, and courteous.
Thanx for a job well done Michele
Exceptional customer service. Took his time to explain everything to me and ease my mind with giving me knowledge about a program that would help with my financial payment. Awesome Employee
Not a problem
Romeo Kia of Kingston Auto Repair Service Replied:
Thank you for your business and the 5 stars!!!
Easy to work with. Professional work. Polite.,
Romeo Kia of Kingston Auto Repair Service Replied:
Thank you, Terry, for your business and taking time to do a review. We really appreciate it and look forward to earning your business again in the future! Have a great day!
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