Service Center

Real Reviews From Verified Customers

Schara D.
3 out of 5
4/30/2022
Jason Hasbrouck was kind, thoughtful and professional.

Romeo Kia of Kingston Auto Repair Service Replied:

Hi Schara, Thank you for your kind words about Jason. We are concerned about your low-star rating and would like to address any concerns that you may have. Please reach out to our service manager, Dom, directly at 845-475-3077 ext 524.
Michael D.
5 out of 5
4/29/2022
Jonathan went above and beyond to help us know recommend Romeo to everybody

Romeo Kia of Kingston Auto Repair Service Replied:

Hi Michael, We're pleased to know that Jonathan was able to exceed your expectations and really help you out! Please don't hesitate to reach out if there's anything additional we can do for you.
Rita M.
2 out of 5
4/27/2022
Please have someone call me

Romeo Kia of Kingston Auto Repair Service Replied:

Rita, Thank you for your feedback, we would like to address your concerns. Please contact our service manager, Dom, directly at 845-475-3077 ext 524.
Kimberly K.
5 out of 5
4/26/2022
I was very pleased with the time Jonathan took to answer a couple of questions as well as the efficiency in customer service…seamless! Great experience!!

Romeo Kia of Kingston Auto Repair Service Replied:

Kimberly, We're glad to hear you found Jonathan was so knowledgeable and helpful! We sincerely value your business and look forward to your next visit!
Giovanna K.
5 out of 5
4/25/2022
Johnathan was great ! Very courteous and professional. Took care of my care right away. Thank you

Romeo Kia of Kingston Auto Repair Service Replied:

Giovanna, Thank you for your kind words about Jonathan and this wonderful review! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
Kris M.
5 out of 5
4/22/2022
He was wonderful as are all of the mechanics and service staff. Friendly, professional and familiar with what’s needed. Thank you, Kris M

Romeo Kia of Kingston Auto Repair Service Replied:

Hi Kris, We're happy to hear you had such a positive experience with our team! We sincerely thank you for the positive review, and look forward to seeing you again soon!
Marah K.
5 out of 5
4/22/2022
Thank you for the great service

Romeo Kia of Kingston Auto Repair Service Replied:

Hi Marah, We always strive to provide top-quality service to every guest, and are pleased to hear that you enjoyed your experience! Until the next time we meet, take care!
Amy S.
1 out of 5
4/22/2022
My husband is currently speaking to the manager of the dealership about a huge dent that was put in my car while at your shop.

Romeo Kia of Kingston Auto Repair Service Replied:

Amy, sorry to hear about the dent in your car. In speaking with Dominick our Service Manager, he is aware and in contact with you and your husband. Please let him know when you can bring the car in so we can inspect the damage.
Hyunduk C.
5 out of 5
4/22/2022
I have never met such a nice person like Jason in the States. Thank you. Jason.

Romeo Kia of Kingston Auto Repair Service Replied:

Hi Hyunduk, Thanks for your praise and kind comments about Jason. Please don't hesitate to reach out if there's anything additional we can do for you.
Corinne P.
5 out of 5
4/21/2022
Thank you very much!

Romeo Kia of Kingston Auto Repair Service Replied:

Corinne, Thank you so much for your high star rating! We appreciate you taking the time to leave us this review. We hope that you have a great day!
Norman B.
5 out of 5
4/20/2022
Jonathan was very professional and thorough

Romeo Kia of Kingston Auto Repair Service Replied:

Norman, Thanks for highlighting some of our staff who helped make this such a great experience! Until the next time we meet, take care!
Ramona S.
5 out of 5
4/19/2022
I always get great service which is always appreciated. Thank you.

Romeo Kia of Kingston Auto Repair Service Replied:

Romana, We always strive to provide top-quality service to every guest, and are pleased to hear that you enjoyed your experience!
Zachery H.
5 out of 5
4/18/2022
Excellent service. Excellent people.

Romeo Kia of Kingston Auto Repair Service Replied:

Hello, thank you for your kind words and this wonderful review! We hope to be of service to you again in the future.
Elizabeth B.
2 out of 5
4/16/2022
Took 5 hrs to fix air conditioner,although machine takes a long time to remove moisture while on machine they never fixed hatchback motor& after 5 hrs didnt want anymore time spent.Why wasnt motor for hatchback addressed while on compressor air conditioner machine, not good time management.Jason very nice- blame manager of service dept.If car took this long a replacement should have been offered yet was told initally a 2-3 hr job.

Romeo Kia of Kingston Auto Repair Service Replied:

Elizabeth, Thank you for your feedback, we would like to address your concerns. Please reach out to our service manager, Dom, at 845-475-3077 ext 524.
Marie M.
2 out of 5
4/15/2022
Jonathan is wonderful! All your employees are fantastic, just really really expensive

Romeo Kia of Kingston Auto Repair Service Replied:

Hi Marie, Thank you for your kind words about Justin and our team. We would like to address your concerns. Please reach out to our service manager, Dom, at 845-475-3077 ext 524.
Elaine L.
5 out of 5
4/15/2022
Pleased with the service and savings

Romeo Kia of Kingston Auto Repair Service Replied:

Hi Elaine, We are happy to hear that you are pleased with the service. Please don't hesitate to reach out if there is anything else we can do for you.
Steven S.
5 out of 5
4/14/2022
Jonathan was awesome and very professional.

Romeo Kia of Kingston Auto Repair Service Replied:

Hi Steven, Thanks for highlighting some of our staff who helped make this such a great experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
Jessica J.
5 out of 5
4/13/2022
Excellent customer service. Very kind and very knowledgeable. 10/10.

Romeo Kia of Kingston Auto Repair Service Replied:

Hi Jessica, We're glad to hear you found our staff was so knowledgeable and kind! We sincerely value your business and look forward to your next visit!
Roy D.
5 out of 5
4/13/2022
Awesome job very pleased

Romeo Kia of Kingston Auto Repair Service Replied:

Hi Roy, We are very happy we could provide you with a positive experience! We hope to be of service to you again in the future.
Marco A.
5 out of 5
4/12/2022
Thanks guys super attention personal

Romeo Kia of Kingston Auto Repair Service Replied:

Hi Marco, We appreciate your positive review of your recent experience with us! Please don't hesitate to reach out if there's anything additional we can do for you.

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