Romeo Kia of Kingston Auto Repair Service

Jonathan was professional as well as welcoming. He represented KIA with quality. This is the reason I keep returning to this dealership.

Very friendly and knowledgeable

Wasn’t familiar with the new iPad checklist process when I arrived . I already knew why I came and had discussed my upcoming service needs last visit. The menu is too general and doesn’t take into account prior services and discussions I’ve had with the past service staff. This could use some tweaking.

Thank you very. Your team at Romeo Kia is amazing.

Quick and easy .

I dont really know what to say at this point, i just got my car back and its still not fixed after you having it for over a week. When i brought the car in i specifically asked to have the ABS sensor and the Shock fixed as well as the muffler, i was told that it was a Strut not a Shock so i know we discussed it. This was on a tuesday, i was sent a list of problems with my car on wed NONE OF WHICH included the ABS Sensor or Strut. I waited until monday to call and was told it was almost done, apon not receiving a call all day i called back at 230 for them to tell me that i needed a Strut. I dont understand why that wasnt fixed in the first place seeing as that was what was discussed. So then you had the car until today FRIDAY and when i calleed i asked about what was fixed because the price was a little higher than i thought i was told everything i wanted done was done. So now i get in the car to find out the ABS sensor still hasnt been fixed and on the report it says you checked it but didnt fix it. Why? Im so angry right now i feel like ive been robbed, i didnt have my car for almost 2 weeks had to basically babysit the repair process and it still needs to be fixed. Insane!

Jason was courteous and Professional. Our car was Serviced promptly. A pleasant experience. Thank you Jason, David C

Jason was very good! I was extremely appreciative of him. Thank you so much ????

Great job

Thank you

Kind, courteous and explained everything easily to someone like me who doesn’t understand car lingo

Very nice very professional

Jonathan was very friendly and professional. Appreciate his quality of service

Fast service and super personable. Couldn't have been more satisfied.

Thank you again.

Very professional and friendly gentleman

Jason was very good ????. You should be happy to have him working for you.

Thank you for being extremely helpful.

I was in and out in no time flat. Also made aware of upcoming problems and possible solutions, all of which I appreciate. Thanks!

Was not happy after spending what I spent to be charged even more to use a credit card like who the hell carries almost 700 dollars around I mean 20 dollars extra man the economy is hurting enough and then that