Caleb n staff were very helpful
Romeo Kia of Kingston Auto Repair Service Replied:
Hello Stephen, we're glad to hear you found Caleb and our team so knowledgeable and helpful! Thank you for choosing us and we hope to see you again.
Professional service with a smile, thank you Jason
Romeo Kia of Kingston Auto Repair Service Replied:
Thanks for your praise and kind comments about our team, Robert. Take care and have a wonderful day!
Caleb was an example of a perfect version in this service industry. I give him highest marks and high marks for the service department. A fine bunch of folks from the phones to the shop.
Romeo Kia of Kingston Auto Repair Service Replied:
Thank you, Charles, for taking the time to leave us a positive review today! We continually strive for top-notch service. We are glad to hear that you had a great experience with Caleb. We will let our service staff know of your appreciation and we look forward to seeing you again
Explained everything and very professional!
Romeo Kia of Kingston Auto Repair Service Replied:
Hello Denise, we're glad to hear you found our staff knowledgeable and helpful! Thank you for choosing us and we hope to see you again.
Service Staff always friendly, courteous and answers all questions I have on what I need to keep my older car going. I’ve been coming to your service dept for a few years now ,I trust your all of your staff.
Romeo Kia of Kingston Auto Repair Service Replied:
Richard, we cannot tell you enough how much we appreciate our service team. They do a fantastic job, and we are very happy that they were able to take care of you! Thank you again and we look forward to working with you in the future.
Was never told that they use only synthetic oil now.... had appt at 100 arrived 1245 didn't get checked in until 110 . Took over an hour to get just an oil change.
The service was awesome! I live in Georgia and my daughter goes to school at Bard near by. Long story short, her battery died, and I was frantic because I’m in Georgia Can’t help. I called the dealer and express my concerns, they took care of the car after it was toad there, and took care of her as if she was a A+ customer. They replaced the battery quick and got her in her way. As a father and customer, I was totally satisfied with the service! Thanks greatly
Romeo Kia of Kingston Auto Repair Service Replied:
George, thank you for your comments and we're so glad your daughter is safe and sound and all charged up again. Thanks for trusting us and miles of smiles to your daughter (and yourself)!
I am very satisfied!!
I do plan on trading in my Kia Sportage at the end of the year for a 2023 Kia Sportage.
Many thanks and blessings, Teana S
Romeo Kia of Kingston Auto Repair Service Replied:
Teana,
Glad to hear you had a good experience with us. We will strive to earn your business each and every time. Thanks for the blessing, too! Have a great day!
All of the people at Romeo Kia are excellent and I will not buy a car or have one serviced anywhere else.
Romeo Kia of Kingston Auto Repair Service Replied:
Betty, thank you for your loyalty to us. We really appreciate your business and look forward to earning again. Stay safe and have a great day!
Great service and speedy!
Romeo Kia of Kingston Auto Repair Service Replied:
Ara, glad to see you got in-and-out quickly. Time is so precious! Thank you for your business and have a great day!
Caleb Cross is a very pleasant and knowledgeable individual, always a pleasure to have my vehicle serviced at Romeo Kia
Romeo Kia of Kingston Auto Repair Service Replied:
James, thank you for your compliment. We are fortunate to have Caleb on the Romeo team and we're glad you had a good experience. Happy motoring :)
Great service all around
Romeo Kia of Kingston Auto Repair Service Replied:
Daniel, thank you for your business and the nice compliment. Happy motoring and have a great day!
The service was fine. But it took a longer than I expected for a NYS inspection, new wiper blades and a battery.
Romeo Kia of Kingston Auto Repair Service Replied:
I'm sorry to hear that your wait time was long. We will bring this up to our service manager to see if there's something we could have done to expedite your service. Please feel free to call and speak with Dom, our service manager, any time you have a question or concern. Thanks for your business
He kept me informed throughout the diagnostic process of my car and made sure all of my concerns were addressed. He was extremely courteous and helpful!
Romeo Kia of Kingston Auto Repair Service Replied:
Karin, thank you for sharing your experience and thank you for your business. We strive to treat each guest as family; glad all your concerns were answered! Have a great day!
I was really impressed that Romeo KIA was able to get 100% coverage of the repair cost and then completed the repairs in just a few hours after ordering the parts. To me that’s excellent customer service and that they really care about their customers. Thank you, Romeo KIA!
Romeo Kia of Kingston Auto Repair Service Replied:
Ruben,
Thank you for recognizing the effort of our service team. We appreciate you sharing your experience! We are here for you if you need anything or have any concerns! Have a great day :)
I was very satisfied with the service today. It was very courteous and very quick.
Romeo Kia of Kingston Auto Repair Service Replied:
Kimberly, thank you for your business (and review). Glad you got in-and-out quickly and courteously... have a great day!
Excelente team at Romeo Kia
Romeo Kia of Kingston Auto Repair Service Replied:
Lillian, thank you for your business and 5 Stars! We appreciate it. Have a great day!
Job well done
Romeo Kia of Kingston Auto Repair Service Replied:
Maureen, thank you for your business and the review. We appreciate you and look forward to serving you in the future. Have a great day!
Brought the car in for inspection, oil change, and new tires. No complaint about the work done but the tires were not available even though I had made the appointment about a week beforehand. What im saying is I had an appointment for new tires so they should have been ready.
Romeo Kia of Kingston Auto Repair Service Replied:
Timothy, thanks for your review. We'll be sure to address this with our service team. Have a great day!
Mike and Caleb are great. They always go the extra mile to help. That is why we bring all three of our cars to Romeo Kia for service, repairs, and maintenance.
Romeo Kia of Kingston Auto Repair Service Replied:
Mike, thank you for your kind comments. We are fortunate to have great guys like Mike and Caleb on the Romeo team! We appreciate your business... stay safe!
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