Job well done. The team is fantastic
When I come in all call. Ben always greets me accordingly and dats important that he knows who I am. He keeps me informed on what's going on and let's me know if any additional services that needs to be performed. I'm highly pleased with the service I received from not just Ben but the service team as a whole
My tire got a bolt in it. Although it was late Friday evening Ben your service rep told me bring it in and they would try to get it done on Saturday. Lucky for me they were able to fix the tire and I had my car back by Saturday afternoon. I appreciate everyone involved for their excellent service.
I had a sudden battery problem, in the midst of a very hectic day. They were wonderful in fitting me in, without an appointment and quickly solved my situation and got me back on the road. Very efficient and polite. Thank you.
Ben is absolutely an asset to your company. He is personable, and makes sure the customer is taken care of and satisfied. I give him an A +
Ben is amazing! I’ve been conversing with Ben for a few weeks now. I’ve had horrible experiences with Newport News Nissan. I decided to try my home town Williamsburg. Benjamin listened and responded with accuracy and professionalism. A true man of his word. He called back when he said he would and provided all the information without trying to take advantage of me. I will definitely starting coming to Williamsburg Nissan for all my car needs.
Thank you
Ben is very good at his job ! Always a pleasure to deal with.
Ben is a wonderful representative of your company. He answered questions and gsve me dome info.
Usually I have Ben, very organized, detailed and great customer service but this time Kieran was complete opposite, made a mistake and tried to deny accountability and place blame on the customer, next time if Ben or someone isn’t my advisor I will be going somewhere else, please do not call for follow-up, this was relayed to the service manager already. She needs a customer service refresher course.
Excellent customer service!
Very professional and easy to talk to. I understood everything. She answered all my questions. Thanx Kieran you're the best.
Thanks again for ver6 good service.
Great service. Thank you.
Very professional, responsive & customer focused. Customer waiting area is very welcoming & pleasant.
Had an appointment. They took my vehicle in on the. My waiting period in the lounge are was quite nice. It was the first time the TV was going on a Woman’s channel and actually quiet. The time for waiting was reasonable. I had an Inspection, so I.can not give Kudos for work don, but I always trust my Dealership.
Ben and his team always do a great job
Very pleased, as always!!
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