Ben like always is second to none. Outstanding customer service!
Ben has always made sure that the service provided is top notch. He is the “go to man” when I need service for my Nissan.
Everyone was friendly and professional. As I was driving to my appointment my tire pressure light came on; I told your service person she said she would get it checked out for me. I was contacted and received an explanation of the problem and what it would cost to get it replaced. Excellent Service!
Ben always does a great job and is extremely helpful.
Every one in the service department is always very helpful and kind. They explain the process very clearly.I love going to them.
Very professional, people skills are refreshing, and knowledgeable.
He was very professional and attentive
Ben is consistently great!
Was very satisfied with staff and service manager. They were very helpful.
I don’t do surveys but you guys are awesome. Keep up the good work
Explain everything what needed to be done and how long it will take .Kieran made sure I was completely satisfied with the process!!!
Another fantastic visit, ben whether it be over the phone or in person has fantastic etiquette , his ability to develop rapport with customers is a five star level, all questions answered, all needs were met, I have seen enough to know there is unity and symmetry with coworkers at Williamsburg Nissan Classic, the people I didn’t even know, greeted me sitting in the waiting room, another fantastic visit and service . Thank you for taking the time to read this. God bless all of you. Looking forward to the next visit.
I had an emergency 9 1/2 hrs from home. ( Cookeville Tn)
A wooden rafter in the middle of interstate 64 took out the tires of 8 vehicles. Mine being one of them. I had just purchased front tires from my local dealer. So I thought Nissan would be the best option to replace my tire. I called ahead and was towed there. I was in and out in no time. The courtesy and kindness I was shown was professional and personable. Thank you for helping me get home safely.
KIERAN, WAS EXCELLENT, IM VERY IMPRESSED WITH THE SERVICE AT YOUR DEALERSHIP!
V/R
Mike C
I wish that your success depth could have identified my door lock problem.
Tire rotation was completed and I was advised AFTER the service that it was NOT needed! It would have been helpful to know that BEFORE! Oil change was done in time promised. Very expensive and no incentives to bring the vehicle back to this location for service. We'll consider taking it elsewhere for simple maintenance.
Ben in the Service Department is very knowledgeable and always helpful
You are fortunate to have him as an employee
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