Service Center

Real Reviews From Verified Customers

Stan H.
5 out of 5
1/23/2025
JOHN has always been very professional and friendly knowledgeable. He’s always treated me with respect. I’m 72 years old and he’s one of the very best I’ve ever worked with.
Daniel G.
5 out of 5
1/23/2025
John was very helpful and took great care of us. He kept us informed and moved things along as fast as he was able to.
Scott J.
5 out of 5
1/23/2025
Always a good experience working with Mr. Small, never have any issues and work is well done by the techs.
Cynthia R.
1 out of 5
1/22/2025
The car should have been cleaned The light switch was moved and not turned back on The regen was turned off and not set back on The seat was moved The appointment was booked a month ago, and the day of the appointment we didn’t know if it would take a day or two- because Jeep has only 2 EV chargers
Douglas W.
4 out of 5
1/22/2025
Anthony was politecnico, helpful, and respectful. He used my name and not Douglas. I, Brenda Willis brought in the car for service, not Douglas. Anthony contacted me at my number and took off all other numbers that are no longer valid.
Don G.
4 out of 5
1/22/2025
Gary is a great communicator!
Alexandra A.
5 out of 5
1/22/2025
Gary was great. Super helpful and responsive.
Javier B.
5 out of 5
1/22/2025
Good service
Scott L.
5 out of 5
1/22/2025
Gary was very professional, thorough, friendly and made sure my experience was positive.
Domingo F.
4 out of 5
1/22/2025
Kyle Heckathorn has been the reason why we keep going back to AIRPARK! His explanations and recommendations makes us feel at ease whenever we take our car there.
Harold K.
5 out of 5
1/22/2025
Was very satisfied with the service today, everything was done as promised.
Mary W.
2 out of 5
1/22/2025
Overall the service was good. My car was done earlier than expected. However, my issue is the Tire Pressure Warning light that was on after the oil change and tire rotation. The tire PSI shows 31 and the warning light says they should be at 36.
Paul C.
5 out of 5
1/21/2025
Great customer service! Thankyou!
Tim G.
2 out of 5
1/21/2025
The salesman was friendly and fair thou not savy mechanically. My inspection report was bogus and full of errors. I know cars! Shameful. My first experience. Told my friends. Only one good thing, maybe. Would not return except for parts. Thx for the donut. Tim G
Stanley P.
4 out of 5
1/21/2025
I would like to find out how I can be compensated for the expenses I incurred in safely storing the vehicle far from my house because of the fire risk. I contacted corporate and they said the dealership (somehow) would be the people to contact regarding reimbursement. I have receipts and am very upset that I had to pay this after being sold a car which you guys knew to have this issue when I purchased it and did not tell me. I am also aware after some investigation that there was like where you guys stopped selling the hybrids, and then that policy was changed even though the fix was not available. Shame on you. I invested a lot into that vehicle before finding out about the safety issues and after how long it took to get the issue resolved and I now have some serious and valid concerns about the honesty and integrity of your corporation, and would prefer not to own the jeep any longer. How do I seek reimbursement? Can you buy the vehicle back and compensate me for the upgrades as well as the warranty I purchased so I no longer have to have this headache on my hands.
Kimberly S.
5 out of 5
1/21/2025
Richard always does a great job getting my car in and out quickly and keeping me updated!
Clyde D.
5 out of 5
1/21/2025
Did a great timely job
Jim P.
4 out of 5
1/21/2025
Anthony is the best
Lisa S.
4 out of 5
1/20/2025
Kyle really helped me out! I appreciate all he does for me.
Clark P.
1 out of 5
1/20/2025
I told my representative that I have an mpp warranty that will cover my work based on the website. The representative didn’t even **** bother looking at taking the money from the company and filing a claim let alone calll me. Unfortunately there is zero other ram dealerships on the state that can help so I need to escalate to a manager on Monday

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