Great job. Professional and courteous.
I'm very satisfied with Anthony's prompt and professional service but now I am extremely dissatisfied with the new credit card 3% surcharge. I've always paid with credit card but today I paid cash. Imposing surcharges is like stealing money. I'm going to look for a new dealership to service my vehicle. I hope other customers do the same. Why is everyone so money hungry lately?
Overall poor communication. I receive a text with the total owed and no call to discuss findings prior to asking me to spend money. Had to call in and received very little explanation. Prior to this overall bad experience I’ve tried to reach out to the service center multiple times per day. I was sent to the message center and never got a call back. Very frustrating overall. I understand I purchased a **** box which is on me, but the terrible customer service is on you.
richard is great, nothing but positives
As always, Airpark excelled at service!
Service was great and Anthony was great as well thanks
Kyle kept us informed of the Durango status and clearly explained what was required to fix. Very polite and knowledgeable
Worst experience! Was called a liar. Refused to submit a cost assistance claim that I requested as his opinion was it was a waste of time. Removed my vehicle first chance I got and took it to another dealership.
Worst experience ever. Jonathon Kenny needs some serious training and education. Aweful experience. Never going back. Hello Chapman.
Anthony was great. Top notch communicator. Highly recommend.
Service Rep. did a great job explaining other work suggested to be done. I appreciated his thorough answers.
Although my service advisor Mr. Gotta always treats me great I wish Airpark would hire my diesel mechanics. This is the 2nd time I've scheduled an appointment and had to wait almost 4 hours to complete oil change, tire rotation and Zak application. If that's a normal wait time please let me know.
Lou
Kyle is awesome, he should run the place.
It’s always a pleasure to work with Kyle.
Kyle provides superior service
Everyone was professional and completed the service visit in a timely manner. Thx you for all your help keeping my Jeep safe and secure.!!
Richard Small is an excellent service advisor.
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