Mustafa, is very friendly, caring very easy to talk when he explains the car services that are needed, and one of the main reasons I continue to use Northridge Toyota to service my car. Thank you Mustafa for being the best Service Advisor. I will continue to refer any of my friends and family to Northridge Toyota.
Anthony was welcoming, answering my questions patiently and efficiently.
I appreciated working with Anthony.
Peter was great! I truly appreciate that he was able to help identify the problem and was open to listening to my concerns when the technicians were not able to identify the problem at first. Northridge Toyota is always my go to. Shout out to Jeffery as well he was also very helpful
Excellent service also friendly
Glen provided great service
The issue was not repaired. It’s the same as before. They kept the car at the dealer for two days and it’s the same as before. Wind noise in the window and rattle in the door.
I came in for a smog check. After an inspection it was determined that my car needed several major repairs. Heidi arranged for a loaner car for the day and kept me updated on the progress of the repairs. As promised my car was ready for me by the end of the day. I really appreciated Heidi’s diligence and attention to detail. My car is back to its old self.
Ref. alarm keeps going off
It is still doing the same thing It happened
again Wednesday night when we got home.
And I did not get a message on my Toyota app.
Heidi was amazing. I really appreciate you guys. Thank you!
1- when the car return from service was dirty .
2- the light on dash on setting
3- The car makes noise in the smallest hole in the room. Aids do not work well
4- after service must be return car clean . It wasn’t clean
5- I wasn’t sure the change all filter cabin .
I am 25 years buying Toyota every 2 years in many country .
I am expecting more .
Joe, took time to explained and make sure I understood work to be done prices, policy.
Thank you Joe.
Jeff was incredibly helpful—direct, clear, and highly communicative.A+++
Alex was a great professional in our dealings. Appreciated his efforts.
Glenn rocks! Always the best and most friendly and professional service!
Fast, efficient service. Always.
Always very helpful and very pleasant people in the service department
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