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Real Reviews From Verified Customers

Service Center Review Summary

5 star 148 reviews 59%
4 star 66 reviews 26%
3 star 8 reviews 3%
2 star 12 reviews 5%
1 star 17 reviews 7%
Review Us
Susan R.
5 out of 5
10/3/2023
I could not be more pleased with the work and great customer service.
Tina K.
4 out of 5
9/29/2023
Duvall is a great dealership and Adam took great care of us.
Hayleigh G.
5 out of 5
9/27/2023
Job was done quickly, everyone was extremely helpful and kind!
Bill P.
5 out of 5
9/21/2023
Thanks for your help
Jim A.
5 out of 5
9/15/2023
You always do a great job
Meka C.
5 out of 5
9/14/2023
Adam was very helpful and attentive to my concerns.
Tim S.
2 out of 5
9/2/2023
Let people know what is going on with their vehicles ,don't leave them in the dark.
Lee G.
1 out of 5
8/25/2023
I didn’t get a call when it was done. I had to call to find out. Also I told them there is a decal on my tailgate opening on its own and parts were supposedly ordered a year ago but on my recall list it has still not been addressed. I understand parts shortages but it’s been a year. My wiper recall shows no parts available but at least it was addressed and ordered
Karen R.
5 out of 5
8/24/2023
Awesome job
Wenda B.
4 out of 5
8/22/2023
Very pleased with service and above and beyond. We are out of town visitors and found you on internet, and, happy with service.
Lindsey W.
5 out of 5
8/19/2023
Adam has always been a pleasure to work with. Adam is helpful and courteous. Lindsey
Pamela B.
4 out of 5
8/17/2023
Great experience from the minute I walked in the door. Completed in very timely manner. Friendly and pleasant.
Thomas H.
4 out of 5
8/3/2023
Adam is the BEST!!! :)
Charlotte S.
5 out of 5
7/27/2023
David is a highly skilled technician give him a raise!
James I.
1 out of 5
7/22/2023
After spending what I did for an extended warranty, then having the engine light come on several times I was dissatisfied with the fact that was just a little over 40 K miles. The extended warranty did not cover repairing the problem and cost me $326.out of pocket, I will certainly keep this in mind when I purchase my next vehicle.
Trisha H.
5 out of 5
7/19/2023
Wonderful service.
Scott D.
5 out of 5
7/18/2023
Thanks Adam Patterson. For a job well done. The whole team is great.
David B.
5 out of 5
7/12/2023
Great timely service
Elizabeth S.
4 out of 5
7/5/2023
Everybody was amazing at the dealership, especially BJ. She went above and beyond to get our vacation problem repaired. We are so grateful.
Walter G.
5 out of 5
7/4/2023
Everyone was extremely professional and a pleasure to work with.

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