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Real Reviews From Verified Customers

Service Center Review Summary

5 star 148 reviews 59%
4 star 66 reviews 26%
3 star 8 reviews 3%
2 star 12 reviews 5%
1 star 17 reviews 7%
Review Us
Donald W.
5 out of 5
4/30/2024
Very efficient. Great job.
William H.
4 out of 5
4/26/2024
Great Service! Cost more than I thought it should.
Carol G.
4 out of 5
4/25/2024
Duvall has treated us right for almost 25 years. We have purchased over 50 vehicles and the service people have been top of the stack. They fix the issue and we are totally happy with Kevin, Nathan, and the entire Duvall family! thanks from the Gills
Michael C.
5 out of 5
4/19/2024
Well done, Duvall!
Robert R.
5 out of 5
4/16/2024
Thank you for a great job!
Barbara L.
5 out of 5
4/10/2024
Very happy
Kenneth B.
3 out of 5
4/9/2024
Y’all should offer 10% military discount on service items like most other dealerships.
David L.
5 out of 5
4/9/2024
Thanks buddy!!
Jeffrey G.
5 out of 5
3/28/2024
Kevin and Nathan are the best in the business
Laura H.
4 out of 5
3/27/2024
Did requested work and did not add on extras.
Michael R.
4 out of 5
3/26/2024
????
Jim J.
5 out of 5
3/18/2024
All well. Courteous, professional and prompt.
Julia B.
3 out of 5
3/18/2024
My dog had damaged some wiring under the Bronco. Duvall took my car on short notice and corrected the issue.
Jack A.
5 out of 5
3/15/2024
Kevin is always on top of things and does an outstanding job.
Nathan R.
5 out of 5
3/15/2024
The work was completed in a timely manner.
Glenn U.
5 out of 5
3/14/2024
Great job!!
Krystyna G.
5 out of 5
3/12/2024
Great job !!!!
Gary F.
4 out of 5
3/12/2024
She said that to me, do you know your service writer, Kevin, was like talking to an ole friend. The entire experience was very good, from the moment I pulled into the bay till the time that I picked up my vehicle and paid at the cashiers desk. Everyone was sincerely friendly. I live in Franklin North Carolina, and I will gladly drive that half hour to the Clayton dealership. You’ve got a great staff . Proficient, friendly, and accommodating. Give Kevin a raise… Lol but seriously!
Steve Z.
4 out of 5
3/12/2024
Got the work completed timely!
Angeleah T.
1 out of 5
3/11/2024
Car is ticking worse then when it was brought in. Took back to have it looked at was told mechanic wasn't there that day and was not offered any other help.

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