The service department at ontario VW just keeps getting better and better and quicker service too,I really appreciate thank you.James Willhide is well informed very kind and is a key reason things get done, I watch how he moves around trying to get the people out. Tell James thanks for me. And Thank you for keeping a great staff.
Very nice and knowledgeable
Excellent outstanding customer service today and all the time from mr Willhide I call him Jim really take s care of me and my car every time I come in Jim has a real nice personality every body likes him we are grateful for the privilege of having jim as a service manager thank you for having him truly a remarkable and caring man thank you jim for your efforts and thank you volzwagen I telling all my friends family about your great service department manager thank you my name is michael murphy
Jaime offers me an excellent service I'm very satisfied, thank you Jaime
Jaime is very professional. He answered all my questions and concerned. He let me know if there are any recall for my vehicle and any upcoming services needed. I always select him as an advisor when I make a service appointment.
Front desk can be a little more customer friendly.
When I got home with my vehicle I switched back to my regular keys(I dropped of my vehicle with the spare key) and it was no longer working. I lost program. I can’t unlock my car or start it. When I called back(numerous times) I was told it was nothing to do with the repairs performed. I’m trying to understand how my key lost programming in the 3 days it was at the dealership? I go back and forth with both keys and never had a problem with them before. I would really like to see the GFF paperwork to understand why my key no longer works, and also have them reprogrammed again so I have 2 functioning keys.
Awesome service my car is running like brand new, thanks for helping me out with my car issues
Friendly, knowledgeable, fast, efficient and most of all, Mr. Willhide understand all my concerns.
Jimmy Willhide is there best service representative!
Jim was very knowledgeable and helpful
Car wash could use improvement... windows were all left with water marks
Loved the service!! I hope to buy from you soon!!
Great customer service from Mr. Jimmy and great quality work performed on my vehicle
Thanks Jimmy, you always do a great job taking care of my Volkswagen
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