They said 2-hours and it was done in 2-hours
Ryan ,Did a great job & customer service is so so Professional.
I have no complaints!!!
Thank you
Everything was great. No complaints
Exceeded expectations as always
The service I received excellent professional,
Micah was very nice and exceptionally professional. Helped me put the trunk canopy back on my car. Kept me in the loop on the status of my car
It took an hour and a half to drop my car off for service this morning-this should have taken 15 minutes- I had reserved a loaner & had to be shuttled to Enterprise where they offered me a Chevy Spark as a loaner - I can’t even fit in a Chevy Spark. Someone should have told me & the other customers that there was going to be a delay when we arrived and given us the opportunity to reschedule & if I wasn’t going to be able to get the promised loaner I should have received a text or call the night before to give me the opportunity to reschedule service. None of this reflects on Gerald who was polite & efficient once he finally got to my car - this was a terrible experience and while I have already received apologies from the manager and Gerald - I’m still angry this happened
Gerald was great to work with
along with the other associates.
Thanks
Bob Meeks
My vehicle was never fixed. It was in the shop for over 2 months, there was little to know communication during this time. I finally decided to pull the vehicle because they didn’t have a fix.
Ryan was very thorough in explaining all of the pertaining details.
I appreciated the text messages on the progress of the car.
Gerald always provides exceptional customer service
I think that the service advisor should have introduced himself to me. He did not; nor did he give me his card as i observed that he did with others having their car(s) serviced. The service to my car was superb; I just didn’t like how I was treated. I have had services performed before-the advisor always introduced themselves every time. Also; he did not tell me that the updates would be via text; the last service the advisor Darius advised me personally each step of the service. Overall, the service was good.
Thanks to the entire Audi dealership team for taking care to insure that my vehicle is in top shape.
Appreciate the early appointment getting in and getting out
Gerald was wonderful as always!
Loading...
Service Center Directions
Service Center Appointment
Service Center Recommended Dealers
Service Center Apt Thanks
Service Center How It Works
Service Center Review Sort
Social