Mr. Knapp was courteous as well as informative about services that I wasn’t aware of such as the shuttle service. My overall experience including the wait time and service was wonderful. Thank you
Gerald is a special person and he is the reason we keep coming back International Audi
Gerald was terrific, responsive, and courteous. He’s a keeper.
Hi, 2nd time at this location, all I can say is Gerald Wilson, is a very nice service provider! Thank you
Gerald Wilson is always very professional and on top of everything. Great job as always.
There was no conclusion drawn or remedy to my issues at-hand. I was told to bring it in the next time I saw that errors pop up on the dashboard and they would do a deep-dive on the car (that’s literally what I brought it in for). Waste of two hours of my time sitting there just to go home and have the error messages pop up on the way.
Gerald was very efficient and friendly.
His customer service is spot on.
Gerald Wilson was friendly and efficient. The loaner car was ready and clean and the repairs were done on time.
Too many texts confirming the appt and about surveys. I received 6 texts confirming the appt, and so far I've received 4 about surveys. It's too much.
Very efficient and courteous.
I have been a customer for almost 25 years and I have always had superior service. Gerald greets me by name and has all my paperwork in hand. He always keeps me informed as to the progress of my service.
The talks me for being a loyal Audi customer and he appreciates my business. He always says drive home safe and see you at your next service.
He is always professional and has any and all information I need.
He is a great asset and Audi is fortunate to employ him.
I appreciated Mr. Gerald Wilson’s professionalism in the handling of my car’s service needs. I recently moved back to Illinois, and I look forward to using Audi Orland Park Services.
Gerald was fabulous! Thank you so much!!
Gerald as usual was fantastic!!
Micah was very professional and my issues and questions addressed.
Gerald Wilson is knowledgeable and always great!
Great Service…great people!
The service providers were very friendly and helpful however the Audi process is not. The amount of paperwork and waiting for people to assist the influx of customers were not.
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