Service Center

Real Reviews From Verified Customers

Vance H.
5 out of 5
10/30/2024
Great job!
Callista D.
5 out of 5
10/30/2024
Bernardo provides quality service. I usually ask for him and have been extremely satisfied.
April M.
4 out of 5
10/30/2024
Kim is kind and professional
Jill C.
4 out of 5
10/30/2024
Bernardo does a great job!
Maria H.
5 out of 5
10/30/2024
Kimberly was fantastic - kept me informed of my vehicle and made the whole process so easy for me !
Gerold Wharton.
5 out of 5
10/30/2024
Bernardo was very kind and professional. He was very thorough with his help and answered all of my questions. Thank you!
Linda K.
5 out of 5
10/30/2024
It’s always a great experience at Lexus Carlsbad and Ryan was great to work with - explained the service, options and most important - followed up exactly as he said he would.
Christopher G.
4 out of 5
10/30/2024
I make a point of scheduling my service appointments with Kim Porter for every visit. Kim is professional, knowledgeable, and friendly. Her responsiveness, follow up, and overall communication is excellent. Overall, Kim provides a great customer experience.
Luanna M.
5 out of 5
10/30/2024
Thank you Tom for your service support.
Kelli R.
4 out of 5
10/30/2024
Delighted with my car service. I will definitely be back for future servicing. Ryan was great
Samer K.
5 out of 5
10/30/2024
Amazing team
Elizabeth C.
5 out of 5
10/30/2024
Tom was super helpful and I loved working with him.
John R.
4 out of 5
10/30/2024
Tom is an outstanding Service Representative for Carlsbad Lexus.
Fernando I.
5 out of 5
10/30/2024
Great service from Alex
Cynthia W.
5 out of 5
10/29/2024
Chris is always very professional and friendly. He answers questions clearly and knowledgeably.
Ross S.
5 out of 5
10/29/2024
Great people at Lexus Carlsbad.
Norman J.
5 out of 5
10/29/2024
Kimberly is an outstanding employee. She’s always well prepared, ready to answer any questions, and has a very positive outlook. Without a doubt she is my go to person in service.
Robert B.
4 out of 5
10/29/2024
Kim is fantastic to work with. She provides updates on the progress of your vehicle. I appreciate that the entire staff would rather delay completing my vehicle than rush the job and make a mistake. Customers have grown to expect a perfect experience when they bring in their vehicles for service. Happy customer! Robert
Katie H.
4 out of 5
10/28/2024
Ryan is the BEST!
John S.
5 out of 5
10/27/2024
Chris is excellent. He knows my vehicle well. He is professional and courteous. He is also trustworthy. Your service department is on par with the best of the best. I really appreciate that.

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