Tom is very pleasant and efficient. I am satisfied with my experiences at Lexus Carlsbad.
I am very pleased with the service Ryan provided. He kept me up to date on what was happening with my car!and when the service would be completed.
I am delight with the results of the interior an exterior detailing.
Outstanding service and quick turnaround. Extra kudos to Rachel for checking me in and getting the services I requested.
Thank you for the service
Excellent customer service!
Rachel was awesome. Great customer service that she provided me. Was very informed of the mechanics with the vehicle, so I was very thankful and appreciative of her knowledge. She is a very kind and easy to talk to. I hope that she will be my service advisor in the future. Matter of fact, I’ll be sure to contact her for my next visit.
Courteous. Helpful. Knowledgeable. Customer focused.
Good customer service by Rachel.
Very personable with great customer service follow up.
It was a pleasure working with Tom for the service on my Lexus RX350. He was very professional and courteous. Thank you!
As always, I’m very pleased with my latest experience at Lexus of Carlsbad. Everyone I dealt with was very pleasant and professional. Thank you to Tom, the service advisor, and everyone else.
Tom’s service for me was outstanding!
Great customer service and he answered all of my questions!!!!!
Alex was through, polite, knowledgeable, & professional. Made us feel welcomed and valued as customers.
Chris was very helpful, the detailing of my car was wonderful! Julian the tech was so helpful with all my questions on my vehicle. I was very happy with all aspects including the price of all the services.
Tom is a very good guy. Great to work with.
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