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Real Reviews From Verified Customers

Service Center Review Summary

5 star 148 reviews 72%
4 star 36 reviews 18%
3 star 6 reviews 3%
2 star 7 reviews 3%
1 star 8 reviews 4%
Review Us
John A.
5 out of 5
10/23/2024
Great communication with both Kendra and Mt salesperson Paul throughout the process.
Marvin D.
5 out of 5
10/16/2024
All good Thanks very much
Daniel P.
5 out of 5
10/16/2024
Kendra was great as always!
Stephen H.
5 out of 5
10/13/2024
Kimbre Phillips was everything I could have ask for as a representative during my truck situation. Attention to detail and customer service by her was irreplaceable.
Danelle C.
5 out of 5
10/12/2024
She was great
Kelsey J.
4 out of 5
10/9/2024
Kendra is absolutely amazing!!!!!!
Silvia T.
5 out of 5
10/4/2024
She went above and beyond keep up the good work
James B.
1 out of 5
9/28/2024
I brought it in for my exhaust filter and they changed the Air filter cabin and fuel filtrr thinking that was the problem but didn’t check it afterwards to see if it would regenerate the exhaust filter to clear it out. It’s was at 65% and did not regenerate it out on the way back to Midland. So now I’ve got to find out what is causing the high reading on the exhaust filter on my diesel. They were very kind and tried to help but just didn’t address the bigger issue. I would certainly come back but I have 14,000 miles on my pickup and need to find out why it’s reading so high. I have talked to 6 people with diesels and all have not had their exhaust filter gauges go that high ever!
Alan W.
5 out of 5
9/21/2024
Will do , thanks for the quick service.
Thomas K.
4 out of 5
9/19/2024
Okay.
Kendra B.
5 out of 5
9/19/2024
Kimbre is always great and so sweet. We just love her
Darrell D.
5 out of 5
9/12/2024
Great service
Armando A.
5 out of 5
9/11/2024
Kimberly and all of you from Star are simply the best a coustomer can find. Thanks a lot!
Cindy G.
5 out of 5
9/11/2024
He or she did a great job! Car running smoothly. Thank you
Gary S.
5 out of 5
9/10/2024
She’s a very pleasant and professional service agent and I’m satisfied with the fast and efficient process today
Courtney P.
5 out of 5
9/6/2024
Kimbre was very professional, courteous and handled our situation with care! I would recommend Star Ford to everyone! Go see Kimbre, and the crew over there for all your fixin!
John M.
4 out of 5
9/6/2024
De nada!
Barbara H.
5 out of 5
8/29/2024
Every one very nice and helpful
Farron B.
5 out of 5
8/25/2024
Great Job!
Daniel V.
5 out of 5
8/24/2024
She's a very hard working lady I would definitely recommend to others

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