Thank you, good communication and friendly service.
Jamie was exceptional and very professional, he continually kept me updated and advised me as to what was going on with my vehicle. He is a great asset to the organization.
Todd Downes is the ultimate respectful professional. His professionalism is why I always bring my vehicle to Lancaster even though I have closer options.
Quickly respond to system error with customer to close communicat>n loop.
I work with Sebastian and I have never had a better interaction and help from anybody in my many years working with Ron Bouchard personnel make sure you do everything you can to hold onto them he was great
Looking forward to seeing an updated visitor waiting area with comfortable furniture and presentation materials!
My mom recently brought my car in for service at Honda, despite not having made an appointment, and she was thoroughly impressed by the level of customer care provided. Marissa was exceptionally accommodating, taking the vehicle in right away, even though it’s not a Honda. She was attentive and professional, offering compliments on the car and providing my mother with a service coupon. Marissa also made a point to personally visit the waiting area to inform her of additional services needed, such as a tire rotation and a license plate light replacement, which were handled during the same visit. The efficiency and attention to detail were outstanding. Based on this positive experience, we will continue returning for future service, regardless of the car brand.
He was able to get us our oil change and fixed our tire in a very timely manner also let us know what we should look in to having done as well.
Helpful, courteous and highly professional.
Service team did a great job communicating through out the service process. Thank you.
Very smooth interaction very satisfied with the service provided by Todd.
We are always treated well at Ron Bouchard’s. Great staff.
Jamie was very courteous and the service timely.
Service is stream lined and efficient.
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