Service Center

Real Reviews From Verified Customers

Sheila K.
5 out of 5
6/29/2023
Very professional and finished quickly. I appreciated their promptness but was grateful that the work was done correctly. Great place!
Christopher N.
2 out of 5
6/24/2023
Now that I look at the car's front, as it came from the factory, I see that the paint matching and colors are the same. There are definitely some fish eyes in the paint and some buffing that needs to occur still. Plus, there are some loose panels and the car was not cleaned of mildew. I still think the whole thing should have been done quicker. ****-****-xxxx I'd appreciate some help. Chris
Brian S.
4 out of 5
6/21/2023
Mercedes is awesome
Zachery K.
2 out of 5
6/20/2023
My telephone number was incorrect in the system. When I brought my car in I asked Nancy to correct it, but when I came back a week later to pick up my car I asked her about it and it still hadn’t been corrected. She did fix it before I left though. Also, my car was in your shop for a week, and I never once got a single call from Nancy or anyone to provide me with updates. I just kept calling every 2 or 3 days and they said they still hadn’t found a reason for the check engine light. Then, after my third call into them, they said I could come pick it up. I didn’t need the car right away, so this wasn’t too big of a deal. But, someone who only has one car might need prompt notification of updates i.e. for rental car purposes while their vehicle is in your shop. I will say though, Nancy did seem overwhelmed and overworked while I was there, so maybe there aren’t enough service desk workers, or someone was out on vacation or something?
James L.
4 out of 5
6/15/2023
I had a wonderful experience trading in my vehicle. I believe I received a great trad in value along with excellent customer service!
Bryan C.
5 out of 5
6/13/2023
Thanks!
Ronald B.
3 out of 5
6/11/2023
Thanks I would like to know how to acquire a lug key for my car I purchased it last year and the technician was unable to rotate the tires !! I assume that there was never one in the car!
John W.
4 out of 5
6/5/2023
Darius Hopkins Was very professional. I have been to Power Swing ‘s on several occasions and spoke with Darius. He’s always been professional and he’s always been available to assist me. I really appreciate Power Swing‘s and its employees. They do a wonderful and spectacular job. Thanks I’ll look forward to my next maintenance check.
Reese B.
1 out of 5
6/3/2023
I was satisfied with the work that was done on my vehicle but when I got my vehicle back the check engine light is on and my engine is squealing.
Rob C.
2 out of 5
5/26/2023
Timeliness. I understand the difficulties in diagnosing a mechanical/electrical issue. 2 1/2+ weeks is a considerable time for a customer to go without their primary means of transportation though. I am happy with the service and the competence of your employees. The timeline is concerning though, not all your customers are as fortunate as I to have access to a back up vehicle.
Terry H.
4 out of 5
5/25/2023
PS Chevy was able to fix the issues with my vehicle quickly and without being difficult as Lumberton Chevrolet. Thanks to PS Chevy for going above and beyond to make things right. Many thanks
Margaret K.
5 out of 5
5/24/2023
Great service!
Cisco A.
5 out of 5
5/15/2023
Good timely service, thank you
Jonathan Z.
5 out of 5
5/11/2023
She was fantastic. Very pleased with her and the service department
Joseph Jr.
5 out of 5
5/11/2023
Alec was very knowledgeable and courteous. He took the time to explain everything to me.
Kayla B.
4 out of 5
5/4/2023
Jessica was more than wonderful, she went above and beyond for me. I can’t thank her enough for everything she did.
Samantha C.
5 out of 5
4/27/2023
Nancy was absolutely amazing and patient with me. I was working with a time crunch and she gave me great care! Very knowledgeable and understanding. She’s great! I will be working with Nancy everytime I have a problem 100%.
Matthew N.
5 out of 5
4/20/2023
Very friendly, professional, and helpful.
Ronald K.
5 out of 5
4/19/2023
Outstanding Service. Nancy Went Above And Beyond To Ensure Total Satisfaction. She Is Truly An Important Asset To Power Swain Chev And GM As A Whole. Thank You Nancy For All You Do !!!
Michael K.
5 out of 5
4/18/2023
Give Darius a raise!!!! Mike Karaman ????

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