Darius always does a great job taking care of us!!
Darius Hopkins is a true professional. Promote him ahead of peers.
Nancy was very knowledgeable and courteous. She handled a difficult situation with EZ care warranty company. They were not responding well to my Transmission failure. Finally had to settle for an aftermarket transmission. Nancy did all she could do to resolve this issue. I was without my vehicle for almost six weeks. I am well satisfied with Powers Swain. But am not satisfied with EZ Care which I initially purchased thru Powers Swain. I will be selling this vehicle.
The car looks great they did an awesome job.
Always satisfied with Powers/ Swain
As always, I would like to thank Tommy for his customer first personality and commitment to timely and professional service with humane treatment.
Mr Bolding was very professional.
Had a positive experience Jessica did a good job communicating Eve
Everything and was available if I had questions.
I had one small issue with the rim the team immediately contacted the repair person and made arrangements to readdress it.
Nancy came in clutch for me when my work truck was towed in to the shop. She knew that getting my truck back on the road was very important to the success of my business and within two days she was calling me to pick it up. Great customer service for small businesses.
I received excellent service from your service department Mr.Hopkins. From now on I will let you company service my chevy vehicles. Thank you!
Fantastic Job,,, Really Appreciate it all… And Kind Service staff…. Thanks
Nancy is very customer orientated and I appreciate her thank yo
Nancy is always friendly and attentive. Even if she is busy, she takes her time with me and explains what is going on with my vehicle. I trust that what she tells me is what needs to be done.
No issues, when repair was delayed originally, Mercedes kept me updated and worked out a loan vehicle for a few days.
Dealership worked with va car allowance benefit and held the car for me for 6 weeks. Donnie made it happen!!
Nancy and my shuttle driver were very nice(my apologies for not recalling his name).
Very satisfied, thank you again for taking care of my vehicle
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