Shawn Williams was wonderful to work with. He is very knowledgeable and extremely courteous.
We love Joe. He always takes good care of us.
Joe is the best! Thank you!
My vehicle still isn’t fixed.
I would buy another vehicle from arrowhead BMW just knowing that I can deal with Taylor in the service department for all of my service needs. He is outstanding.
Thank you. All the staff at Arrowhead BMW are friendly, helpful, and provide prompt and complete service every time I am there.
Troy kept me well informed every step of the way, and got me in and out of there in a very timely manner great job Troy I will be back
Thank you Shawn for helping me you were awesome!!!
Alan was an awesome service advisor. Professional and experienced. He exceeded our expectations and went above and beyond.
Troy was extremely easy to work with and communicated well. I have not had similar experiences in the past. In the future, I will ask for an appointment with Troy as the advisor. He cared about ensuring my car was repaired through my warranty.
We'd have to talk the 1.98% finance over and get back with you
Troy was professional and courteous to our concern of the vehicle. We appreciate his honesty and also connecting with the Genius expert in which we still had some questions about on the tech side of the car which we recently bought. Overall outcome, we will most certainly engage with him in the future.
Great service as always super helpful staff good experience overall thank you bmw of arrowhead
Carmella was amazing! I always get great service and will continue to bring my Supra. Thank you!! A++++++
Ive been in a few times over the last few years and Joe was the best service rep by far. He was professional courteous and considerate. He gave me great advice and had my trust. Thank you Joe!
Mike is a wonderful asset to Arrowhead BMW. He makes his clients feel special and goes above and beyond the call of duty. He builds trust and confidence. Working with Mike is always a pleasure.
10 out 10 My service adviser was Shawn D Williams very professional answer all my questions. Excellent customer service he was always available. I highly recommend Arrowhead BMW. Thanks Shawn for all your help.
Steve was great, he was extremely helpful in setting up an inspection for me and walked me through all of the findings afterwards. Will be stopping by for service in the future and working Steve
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