I will follow up with you next week.
Brian is always a pleasure to work with when I bring my car in for a service appointment at Schaller. Everything was completed when promised and at the quoted price. Service appointments at Schaller are a pleasure.
Thx for the great service!
As always the service team at Schaller was great! Brian, Joe and Jason always make the experience great!
Came into Shaler Acura in order to get my vehicle repaired everything that I requested to be done or that I was having an issue with after spending the 400+ dollars I still have every issue. There has been no changes in the vehicle and the only difference is that I was told I need a battery. I was also told that the issues that I had prior was resolved, and none of the issues that I came in for was taken care of, even though they assured me that it was all handled. I am very highly disappointed in the service that I received. I am highly disappointed in the customer service from Miss Genesis And I would love to speak with management on this situation. Call me anytime ****-****-xxxx Gregory Nails.
Great job. Excellent service
Thank you Joe.
John
Thank you for the service. I want to mention that Genesis Oliver was great. Very friendly, explained everything in detail, and answered all my questions. Great at customer service.
Excellent customer service.
The service department is very nice and explains things well, answers questions graciously with details. I was also told my car wash would be complimentary but I was pleasantly surprised that my car was also vacuumed. They treat your car well at Schaller Acura.
Pretty disappointed Acura didn’t take care of the faulty camera under the certified pre-owned plan I had. The camera went out right around 100k miles. There was still over a year left on the CPO but because the mileage came first (slightly) it wasn’t honored. I’ve researched the Honda Pilot (same platform) has a recall for this issue but Acura does not. The fact that the cruise control doesn’t work unless this camera is replaced is also ridiculous. Counting down the months before this is paid off.
-Eric B
Schaller service team always do a great job. Joe kept me up to date with ongoing servicing of my vehicle in a timely manner.
Great service. Wonderful staff!
Genesis did an exceptional job in communicating with me on a regular basis during my wait. She provided detailed information on how far along the service person was on completing my vehicles needs and an estimated time in it’s completion.
Joe was a pleasure to work with. He was able to get me in and out of there fast so I can go to work. I appreciate his efforts and excellrnt customer service!
Service was excellent. Joe, as always, was a pleasure to work with.
Always great service. Staff knowledgeable, friendly and professional
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