Schaller Acura Auto Repair Service

Excellent, thank you.

My past couple visits have not been the best. Both times I had to return back within 24 hours with issues with my vehicle., and basic oil change appointments have been taking longer than usual.The first incident I spent over $1500, and immediately started having issues, and I was very upset about the whole situation. During that time I felt like no one wanted to take accountability for the new issues I was having with my vehicle. I felt very disregarded during that situation . And ever since that day It’s not very welcoming at all when I have my car serviced. It’s to the point in which if I do get another Acura which I likely will in the near future, I will likely buy at another location. Which is unfortunate because I’ve been going to this location since 2012. Long term customers need to be catered to the same way the new customers are. I must say on a good note Genesis was excellent, and really listened to my concerns. But overall, you guys need to make some changes seriously. I understand everyone is tired and overworked, but that type of service isn’t acceptable

Always a pleasure coming here. My first time dealing with Genesis and she was great! Thank you Schaller Acura!

Genesis was great!

Excellent customer service today

Was able to get me in same day and wait fir my car The service department in general is really knowledgeable and always helpful.

Even though I was disappointed with the result of my diagnostic. I was happy with my service and how everything was explained for me.

Great service!

Work was done in a timely manner. Everyone was friendly and helpful.

As always he goes above and beyond in every situation

Great Service! Thank you!

Joe provided excellent service !

Joe has a great customer service, one of the best I have experienced from a dealership. He was very informative and helpful. Great personality.

Very nice great customer service

Genesis is very professional and quick to help!

It was great working with Jason

Gary and his team are the best!

Thank you Joe for serving me with pure excellence.

Thank you Jason for serving me with excellence.

Great job as always