Great customer service helped out with a question I had & got me
Quote
I brought my vehicle in for a software update and oil service. Brian informed me that it was due for a 30,000 mile regular maintenance. And, he had a loaner vehicle for me! So, alll service was taken care of that day, and I had my car back by mid-afternoon. I have always had an outstanding service experience at Schaller. Brian and his colleagues are great!
Joe is very knowledgeable at his job. Very professional
With a pleasant personality.
Thank you, Joe is great at what he does.
Superior experience in every way w Schaller Service and Keshanna. Car operates and handles well. Pleased w Schaller and Acura. Happy to share my experience. Regards.
Thanks to your whole staff, great job. It is a pleasure done business with you since 2001.
Joe always greets with a smile and goes over thoroughly the paperwork and information.
Great customer service!
Brian and the whole Acura service team are excellent. Friendly and knowledgeable, Brian is a gem.
Keshanna was amazingly helpful and understanding. She kept me updated with everything going on with my vehicle and I am very happy with her customer service. I would recommend this dealer and give it a 10 out of 10.
Joe was very helpful and made cost effective recommendations which were greatly appreciated.
I already spoke to Beverly.
We paid ahead for express checkout and waited a half an hour
for the car to be washed as we were instructed.
When I arrived I was instructed to wait for Beverly who was on the computer and telephone. I waited for her to finish and then waited for her
to assist the woman in front of me. When it was my turn she handed me the receipt and keys. My car was not washed and had five bird feces on it which weren’t there when I left it.
I was very disappointed in the service I received.
She provided one of the best customer service experiences I’ve had in years.
Joe was excellent as usual.
Joe is always very thorough when explaining the need for recommended service and he always gives an opportunity to ask questions and then provide answers to all questions in full detail. It always is a pleasant experience to have my car serviced at SCHALLER Acura.
You do the best. Service. On my Vehicle. I would recommend To all my friends. And. Family Always
Brian has always been very pleasant and helpful with questions
It is always a pleasure to work with Joe! Thank you!
She is friendly, personable, and an excellent communicator of issues, implications, estimates, etc. She is another outstanding service manager as are Joe and Brian. Her upbeat attitude and empathy help swallow bad news and an expensive bill.
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