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Real Reviews From Verified Customers

Service Center Review Summary

5 star 1220 reviews 71%
4 star 303 reviews 18%
3 star 34 reviews 2%
2 star 65 reviews 4%
1 star 87 reviews 5%
Review Us
Terrie B.
2 out of 5
11/26/2024
The service seems fine, but I did ask for my vehicle to be washed and it was not.
Elaina M.
5 out of 5
11/25/2024
Christian really explains things and keeps you up to date on everything happening.
Terry P.
5 out of 5
11/24/2024
Service well sone
Vivian L.
4 out of 5
11/23/2024
Thank you for fitting me in and your hospitality! ????
Carol B.
5 out of 5
11/23/2024
Great Job
Tina H.
1 out of 5
11/22/2024
I had to be towed back in.
Carmen J.
5 out of 5
11/21/2024
Thank you so much!
Tyler S.
1 out of 5
11/21/2024
they were were running an hour and 45 minutes behind. and after they were finished my truck still wasn’t aligned right.
Kayle P.
1 out of 5
11/21/2024
Was told I needed new tires, but wasn't given any information on the tires was just told it would be 1000$. Different options and information on the tires would have been nice.
Gena K.
4 out of 5
11/21/2024
Michael is always positive and seems to be enjoying the change from the sales floor to the service department.
Titi F.
4 out of 5
11/20/2024
Your auto service is great and your staff wonderful. The customer waiting area is very comfortable Please don’t take offense at this next comment. However I suggest you get your AC system checked. I would not be surprised if you need new filters. The minute I walked in it felt like my nose had become a faucet and it didn’t start to stop until I was on the way home. That being said said your service is excellent. Happy Thanksgiving and Merry Christmas!,,,I’ll see you in the spring
Harley M.
5 out of 5
11/20/2024
Kept in contact with updates and advised what work was needed. Service was very friendly and helpful
Michael M.
5 out of 5
11/20/2024
Ok thank you
William E.
5 out of 5
11/20/2024
Thanks for taking care of me and my truck, I appreciate it.
Charles A.
5 out of 5
11/19/2024
I always receive excellent service from Buckhannon Toyota. Thanks
Carl M.
5 out of 5
11/19/2024
Yes
Thomas S.
5 out of 5
11/19/2024
I love and trust Buckhannon Toyota!
Donald W.
5 out of 5
11/18/2024
Everyone was pleasant to work with!
Mark H.
4 out of 5
11/17/2024
I enjoyed my visit had my oil changed and winter tires put on.the staff was very nice
Michael M.
1 out of 5
11/16/2024
I had a light on regarding my tire sensors, the techs checked them over, but found nothing wrong, however they were unable to diagnose the issue.....it may have resolved on its own maybe not......time will tell.....not any ones fault, just a bit frustrating

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